Ratings based on 392 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
97% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wakefield

Great, comfortable hotel with pool.

Posted Aug 27, 2015
Pros: Cleanliness and swimming pool. Extra pillows in wardrobe along with iron and hairdryer, toiletries in bathroom.
Location: Walk round the side of the hotel and over the river to a number of places to eat/ drink, only stayed for 1 night, but would recommend.
Stayed tues 25th Aug after visiting Cadbury World / Warwick Castle. Decided to book a hotel with a swimming pool as we were travelling with 4 children. Just a short stroll over the river to weatherspoons and other places to eat and drink. Very pleasant evening.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely stay

Posted Aug 24, 2015
Room very comfortable. Spa facilities good although showers etc very tired. Just a pity about the jacuzzi 'hoggers' who did not think anyone else would perhaps like a turn!! Staff all great and helpful. Disappointed that the pub was not available for a meal - and our choice was room service or a soul-less room improvised as a dining room. We ate out. However, it is a lovely hotel - would stay again and recommend!
4 out of 5
Recommended
for Everyone
by A verified traveler from east yorks

Close to shops !

Posted Aug 17, 2015
Copthorne is everything you want in a lovely hotel , have stayed many times , very convenient for visiting my family also merry hill a lively shopping complex , go early morning to avoid the crowds , breakfast at the hotel second to non ! Will see them again soon x
4 out of 5
Recommended
for Everyone
by A verified traveler from Cardiff

Pleasant Hotel next to Dudley Canal

Posted Aug 12, 2015
Pros: The comfort of the room & the friendliness & of the staff.
Cons: Some snacks to go with the tea & coffee in the room.
Location: Please see the experience write up
My husband and I enjoyed a 5 night break recently. We were comfortable and any problems were quickly addressed. It was convenient for the places we wished to visit eg Dudley Zoo, The Black Country Museum & The Severn Valley Steam Railway. The Merry Hill Centre was just across the way and provided a wide variety of well known shops.
4 out of 5
Recommended
for Everyone
by A verified traveler from G

Excellent value

Posted Jul 14, 2015
For the price, the best hotel we have stayed in for a long time - clean, comfortable and well appointed. The only negative, which is not really the fault of the hotel, was the disturbing noise from rowdy guests at around two o'clock in the morning.
3 out of 5
Recommended
for Everyone
by A verified traveler from london

Cheap and clean

Posted Jul 1, 2015
This was a one night stay so did not use facilities. Room was large and clean but bed was lumpy and no air conditioning!! Slept poorly.
5 out of 5
Recommended
for Couples
by david from llandrindod wells

great hotel

Posted May 27, 2015 on Hotels
hotel was very clean and tidy staff were very helpful only down side was the meal at night but weather spoons just down road.would stay again
4 out of 5
Recommended
for Everyone
by A verified traveler from Essex

Great Location. large shopping centre nearby

Posted May 27, 2015
Hotel was excellent for the price paid, good amenities
1 out of 5
Recommended
for Couples
by tsitsi from Southport

poor service by staff at CAPTHORNE HOTEL DUDLEY.

Posted May 26, 2015 on Hotels
booked a double but was twin room on arrival. I was told there hotel did not have a duvet for a double bed to give me.
2 out of 5
Recommended
for Families
by Esm from Aylesbury

Copthorne Hotel, Merry Hill, Connoisseur Room

Posted May 18, 2015 on Hotels
Not badly priced but hotel is very tired and in need of a refurb. Bedroom carpet worn. Bathroom functional but shabby, shower curtain well past sell-by date.