Ratings based on 44 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from ZH

Close to work

Posted Dec 10, 2016
Nice but very small room Walking distance from Train
Comment from Hotel Management
Dec 10, 2016 by Sm, Hotel Management
Dear Sinha First of all, we would like to thank you for having taken the time to share your experience at Hotel Ambassador with the Expedia community. We appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. Looking forward to the pleasure of welcoming you back soon to our hotel Ambassador. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and convenient

Posted May 12, 2016
Nice hotel, room in good condition, must have been refurbished within last 5 years. Convenient location, a 5-10 minute walk from the train station and the old town, but in a quiet corner, away from major roads.
Comment from Hotel Management
May 14, 2016 by Sébastien Martre, Hotel Management
Dear Urban, First of all, we would like to thank you for having taken the time to share your experience at Hotel Ambassador with the Expedia community. We appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. Looking forward to the pleasure of welcoming you back soon to our hotel Ambassador. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Near to train station and local buses

Posted Apr 11, 2016
Pros: Location, room comfort, wifi, restaurant.
Cons: Décor was rather traditional, but that suits me just fine.
Location: Easy access to the train station so other swiss cities are easily reached. Direct trains to Bern/Luasanne/Geneva etc. Also direct trains to Italy.
This hotel is a surprising find. In a quiet side street but a few minutes walk from the main train/bus station. A short walk to the main (small) historic town centre. The rooms are clean and efficiently laid out. Loads of TV options for various languages. Bathroom was a little compact but had everything required. Wifi quick and stable. Hotel restaurant was very traditional and served terrific, good value, food.
Comment from Hotel Management
May 11, 2016 by Sébastien Martre, Hotel Management
Dear Sir, Dear Madam, First of all, we would like to thank you for having taken the time to share your experience at Hotel Ambassador with the TripAdvisor community. We appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Looking forward to the pleasure of welcoming you back soon to our hotel Ambassador. Sincerely.
4 out of 5
Recommended
for Everyone
by A verified traveler from Accrington

Nice hotel...quiet location

Posted Jul 12, 2015
Pros: Clean, good breakfast, quiet location
Location: Brig is a good base to travel to Zermatt, visit the Aletsch glacier, and it's also on the Glacier exprest train route.
Hotel is only 5 minutes walk from Brig railway station and a few minutes walk to the town centre. Nice hotel with good breakfast. All the hotel staff are very friendly. I have stopped in Brig many times and tried most hotels and this is one of the best.
Comment from Hotel Management
Sep 29, 2016 by SM, Hotel Management
Dear Sir, Dear Madam, First of all, we would like to thank you for having taken the time to share your experience at Hotel Ambassador with the Expedia community. We appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Looking forward to the pleasure of welcoming you back soon to our hotel Ambassador. Sincerely,
2 out of 5
by A verified traveler from Halifax, Canada

Good location, not a 4 star hotel

Posted Jun 12, 2015
We picked the hotel because it was close to train station for a one night stay. The staff was not helpful, no one could help us with bags. The room was comfortable but was not air conditioned and was very hot. When we checked out the clerk accused us of cheating on bill as we had one double and one single room.
Comment from Hotel Management
Oct 1, 2016 by SM, Hotel Management
Dear Sir, We would like to thank you for having taken the time to share your experience at Hotel Ambassador with the Expedia community. Your remarks have obviously caught our attention. We are sorry to hear that your experience has not lived up to your expectations. Above all, we regret your opinion on the quality of the service; In fact, we provide many efforts so that it exceeds the expectations of our customers and are really sorry to read that the staff do not have left you a positive memory. Be assured that we have shared your comments with our team. Looking forward the pleasure to welcome you back soon in our hotel. In this pleasant wait, please accept, dear Sir, our best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver Island

Nice hotel walking distance to the train station.

Posted Jun 9, 2015
Pros: The location and the lovely room.
Cons: A fan would have been nice.
Lovely, well appointed room but we were there during extremely hot weather that is unusual for this area and there is no air conditioning. The breakfast selection was excellent.
Comment from Hotel Management
Sep 29, 2016 by sm, Hotel Management
Dear Sir, Dear Madam, First of all, we would like to thank you for having taken the time to share your experience at Hotel Ambassador with the Expedia community. We appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Looking forward to the pleasure of welcoming you back soon to our hotel Ambassador. Sincerely,
4 out of 5
Recommended
for Couples
by A verified traveler from reading

Nice hotel close to the railway station

Posted Mar 29, 2015
Pros: Comfort
Location: A good starting point for the Glacier Express. Easy to get by train to Kanderstag.
This is a very convenient hotel within easy walking distance of the station an the old part of Brig. There are a number of good restaurants locally. The Brasserie and breakfast were very good. Staff are very helpful.
Comment from Hotel Management
Oct 4, 2016 by SM, Hotel Management
Dear Sir, Dear Madam, First of all, we would like to thank you for having taken the time to share your experience at Hotel Ambassador with the Expédia.com community. We appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Looking forward to the pleasure of welcoming you back soon to our hotel Ambassador. Sincerely,
5 out of 5
Recommended
for Everyone
by Henry from London, UK

Simple and stylish Swiss hotel in Brig

Posted Jun 2, 2014
Pros: Lovely hotel in Brig. Extremely clean in the room and common areas, well lit, well heated,
Location: Very close to train station and the town square.
This is a lovely small Swiss hotel in the small town of Brig. Brig is great for transport connections to Zermatt and the Valais region. We spent 3 nights here, visiting lots of sights and towns nearby. The staff are friendly, the room is very clean and recently refurbished. It has more than 100 tv channels if you want. The beds are very comfy and our balcony had a a nice sunset view. The 1903s artwork throughout the hotel gives it a very warm and unique feel. The breakfasts are excellent -- the best I have probably had in a Swiss hotel (and I have been travelling to Switzerland for over 10 years).
Comment from Hotel Management
Sep 29, 2016 by SM, Hotel Management
Dear Sir, Dear Madam, First of all, we would like to thank you for having taken the time to share your experience at Hotel Ambassador with the Expedia community. We appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Looking forward to the pleasure of welcoming you back soon to our hotel Ambassador. Sincerely,
5 out of 5
Recommended
for Everyone
by Two Canucks from West Vancouver, Canada

Nice hotel near quick train ride to Amsterdam!

Posted May 21, 2014
Pros: Its location for quick trips to Amsterdam by train and for touring Holland by car.
We had a small room perfect in every respect, with great meals and a professional staff.
Comment from Hotel Management
Oct 4, 2016 by SM, Hotel Management
Dear Sir, Dear Madam, First of all, we would like to thank you for having taken the time to share your experience at Hotel Ambassador with the Expédia.com community. We appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Looking forward to the pleasure of welcoming you back soon to our hotel Ambassador. Sincerely,
5 out of 5
Recommended
for Everyone
by K.M from U.S.A

Pleasant stay for 3 people.

Posted May 1, 2014
Pros: Short distance from the rail station, but located on a quiet neighborhood. Well maintained hotel.
Location: Great location. Short distance for everything. Explore Brig! Wonderful town.
7 min. walk from the rail station. Front desk lady was very friendly and fluent in english. Clean & spacious room for 3 people. TV with english channels and coffee maker. Good breakfast. Could have stay longer.
Comment from Hotel Management
Oct 4, 2016 by SM, Hotel Management
Dear Sir, Dear Madam, First of all, we would like to thank you for having taken the time to share your experience at Hotel Ambassador with the Expédia.com community. We appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Looking forward to the pleasure of welcoming you back soon to our hotel Ambassador. Sincerely,