We picked the hotel because it was close to train station for a one night stay. The staff was not helpful, no one could help us with bags. The room was comfortable but was not air conditioned and was very hot.
When we checked out the clerk accused us of cheating on bill as we had one double and one single room.
Comment from Hotel Management
Oct 1, 2016 by SM, Hotel Management
Dear Sir, We would like to thank you for having taken the time to share your experience at Hotel Ambassador with the Expedia community. Your remarks have obviously caught our attention. We are sorry to hear that your experience has not lived up to your expectations. Above all, we regret your opinion on the quality of the service; In fact, we provide many efforts so that it exceeds the expectations of our customers and are really sorry to read that the staff do not have left you a positive memory. Be assured that we have shared your comments with our team. Looking forward the pleasure to welcome you back soon in our hotel. In this pleasant wait, please accept, dear Sir, our best regards.