It seems as though a working door and a properly operating door handle are luxuries. I was at 5 doors within the first 5 minutes of my stay and three were inoperable, or just plain broken. The property is showing it's age (peeling wallpaper, very loose carpet, moldings with large gaps/ larger than 1/2", old draperies, very thin paint, etc. And this is supposed to be one of the good hotels in the Denver area? I will say, the staff was friendly and the property is clean and at least my room was free of bugs and offensive smells. So, that's a plus. For the money charged, the value isn't here. Or, maybe it is and Denver is just a hot mess.