Indoor pool

Reviews of Hampton Inn Denver Northeast-Brighton

2.5 out of 5
Hampton Inn Denver Northeast-Brighton
992 Platte River Blvd, Brighton, CO

Reviews

8.4

Very Good

Rating 10 - Excellent. 227 out of 490 reviews" "
Rating 8 - Good. 166 out of 490 reviews" "
Rating 6 - Okay. 53 out of 490 reviews" "
Rating 4 - Poor. 22 out of 490 reviews" "
Rating 2 - Terrible. 22 out of 490 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Carl

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It seems as though a working door and a properly operating door handle are luxuries. I was at 5 doors within the first 5 minutes of my stay and three were inoperable, or just plain broken. The property is showing it's age (peeling wallpaper, very loose carpet, moldings with large gaps/ larger than 1/2", old draperies, very thin paint, etc. And this is supposed to be one of the good hotels in the Denver area? I will say, the staff was friendly and the property is clean and at least my room was free of bugs and offensive smells. So, that's a plus. For the money charged, the value isn't here. Or, maybe it is and Denver is just a hot mess.
Stayed 1 night in Apr 2024

8/10 Good

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly & helpful. Hotel was clean. Breakfast was adequate. Overall good stay.
Stayed 1 night in Apr 2024

6/10 Okay

John

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The stay wasn’t bad. The hotel could use a good update. HVAC on wall was falling off the wall and to me the mattress was very uncomfortable. It wouldn’t be my first choice but would stay again in a pinch
Stayed 2 nights in Mar 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities
Older Hampton but staff was efficient, welcoming and helpful.
Stayed 1 night in Mar 2024

8/10 Good

Osman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and presentable
Stayed 1 night in Feb 2024

8/10 Good

Theron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hampton Inn Brighton staff on Dec 22, 2023
Thank you for the review! We are happy that you enjoyed your stay. Please consider us again the next time you are in town. Happy holidays!

10/10 Excellent

Samuel, Sullivan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. Staff were very friendly and helpful!
Stayed 1 night in Dec 2023
Response from Hampton Inn Brighton staff on Dec 22, 2023
Thank you for your warm review! Hope to see you again soon. Happy holidays!!

10/10 Excellent

Carolyn, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hampton Inn Brighton staff on Dec 22, 2023
Thank you for your review. We hope to serve you again soon!

10/10 Excellent

Raymundo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was very polite and hotel was very clean and nice
Stayed 1 night in Nov 2023
Response from Hampton Inn Brighton staff on Dec 22, 2023
Thank you for the warm review. Hope to serve you again soon. Happy holidays!

8/10 Good

Kym

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful. Good Breakfast.
Stayed 1 night in Oct 2023

8/10 Good

Kimberly

Business traveler
Liked: Staff & service
Disliked: Room comfort
Checked in for 2 night stay. Check in was great. Front desk was very friendly. Once in my room, there was water on the floor. When I went to grab a towel to mop the the floor the towels were wet. I mentioned this to the front desk only to be told there was new maid service. The beds were uncomfortable and noisy. Any time you rolled over the bed sounded like it was going to fall apart.
Stayed 2 nights in Oct 2023

6/10 Okay

Donna

Stayed 1 night in Oct 2023

8/10 Good

Duane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above average for sure
Good place good service
Stayed 4 nights in Sep 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Suited our purpose very well.
Stayed 1 night in Jun 2023

2/10 Terrible

Sophia

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We told the person at the front desk that we believed our room was dirty and we did not want to stay in it and we requested another room and he said there’s nothing he could do and the manager would be in in the morning.
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Traveling nightmare came true.
This was the worst hotel stay I have had in my lifetime. had a late check in and upon trying to go to bed, I smelled a perfume on 2 pillows. I went down stairs, explained to the night clerk what I smelled. She giggled and provided 2 new pillow case. Went to bed due to exhaustion. I never had mid stay room cleaning. The next evening when I finally got to room again, I decided to pull back sheets and check bed. The top and bottom sheets were BOTH SOILED in multiple spots. Went downstairs, talked to a different night clerk, was told that she didn't have support and could not change the bed. I asked for clean bedding and a follow up call from the manager. As of today, NO CALL BACK.
Stayed 3 nights in Aug 2023

10/10 Excellent

lane

Stayed 1 night in Aug 2023

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Property is convenient to freeways, and amenities such as dining and shopping.
Stayed 2 nights in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

James, Colchester

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Kory

Stayed 1 night in Jul 2023

8/10 Good

Cheyenne

Stayed 1 night in Jul 2023

8/10 Good

Josette

Traveled with family
Liked: Cleanliness, room comfort
Ok for the price
Check in was fast but nothing was explained. Not breakfast, wifi or directions to the room. Fortunately, we travel often and know how things work.
Stayed 1 night in Jul 2023

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service
The extensive breakfast was wonderful.
Stayed 2 nights in Jun 2023

2/10 Terrible

Amanda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Vehicle broken into, would not recommend
Stayed here while passing through and our vehicle was broken into. Of course they have no cameras in the parking lot. How hard would it be to have a few cameras? There were no valuables even left in the car and yet some low life still busted the window seal. The front desk could have at least seemed somewhat sympathetic, but all she said was that “this has never happened before.” Yet the police officer said it’s common for hotels around that area (near the interstate) to have this problem.
Stayed 1 night in Jun 2023

6/10 Okay

Montica

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Unfortunately this Hampton Inn did not offer a quality experience. The beds were cheap and creaked whenever someone moved, the air conditioner would not shut off and was extremely loud, we could easily hear the people in the room above us, and the furniture and carpet were old and obviously worn. We canceled our second night and went to a different hotel. Was very disappointed!
Stayed 4 nights in May 2023

6/10 Okay

Cher

Traveled with family
Liked: Staff & service
Our room was full of moths. It was pretty disgusting. We have been there for 2 nights and there has no milk for breakfast. The orange juice was barely even orange, they were out of of coffee and eggs on the breakfast bar. They told us it would be awhile for more too be ready. Not good when you have an athlete who needs some protein for a game and no time to have to go somewhere and eat. So be prepared for extra time incase you have to go somewhere for breakfast.
Stayed 2 nights in May 2023

10/10 Excellent

Mel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was absolutely amazing. Theyre so kind and friendly. Breakfast was delicious as well.
Stayed 2 nights in May 2023

6/10 Okay

Ehonda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is very good for getting around the Brighton area. The property is very neat and easy to park and check in. As for the room, nice size with plenty of space, very clean and the bathroom is large enough. But, there are no usb ports, the dark curtains don’t close all the way, the shower water valve is an experience to control temperature and the bath mat is the size of a small hand towel. For all the space, there are no comfortable chairs besides the office swivel chair. I will be staying here again but will be prepared.
Stayed 1 night in May 2023

10/10 Excellent

Marquerite

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. The rooms are very comfortable.
Stayed 1 night in May 2023

6/10 Okay

Jessey

Business traveler
Liked: Staff & service, amenities
This place is better than the best Western next door. Still not great but, its pretty cheap. Food, drink and shopping are all in walking distance.
Stayed 1 night in Apr 2023

2/10 Terrible

Gerardo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
bad smell in the room, dirty pool, limited breakfast, damaged hair dryer, damaged bathroom exhaust fan
Stayed 2 nights in Mar 2023

10/10 Excellent

Heather

Stayed 2 nights in Mar 2023

8/10 Good

Patricia Zrubek

Stayed 2 nights in Mar 2023

10/10 Excellent

david

Business traveler
Liked: Staff & service, property conditions & facilities
Great check in and fast
Stayed 1 night in Feb 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023

8/10 Good

BRIAN

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2023

10/10 Excellent

Patricia

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
The parking was good as was the breakfast which was in the 8 out of 10 range with a great staff. The problem we encountered was making a reservation for an accessible room with a king-size bed and getting to a room on the 4th floor with two queens. Then we were told they didn't have the room pictured on their website. This is very misleading and we haven't been compensated for this mistake.
Stayed 1 night in Jan 2023

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel checkin process. I cannot remember her name, but she was very helpful and answered all of our questions. She wore her ponytail higher on her head. Im sorry thats the best description I can provide. Rob

8/10 Good

Tracy

2/10 Terrible

LARRON, COON RAPIDS

Stayed 1 night in Nov 2022

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accesible.
Stayed 1 night in Nov 2022

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
On my way…
Overall my stay was fine. My Nextdoor neighbors were noisy. One was yelling at the other. They quieted down eventually.
Stayed 1 night in Nov 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
So So Stay
Staff was all super helpful and kind, felt that the rooms were pretty basic and almost in need of some maintenance or updates (squeaky tub and bed platforms), used and was happy with the laundry services on site, pool and hot tub were nice, good breakfast choices and space to eat, no recycling available, vending drink machine did not work, several decent restaurants close by, central location in Brighton.
Stayed 6 nights in Oct 2022

10/10 Excellent

Bianca

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2022

10/10 Excellent

Laura

Stayed 1 night in Oct 2022