Ratings based on 2,564 Verified Reviews

4.5 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Oct 16, 2017
Pros: Great service and friendly staff.
Very close to Central station and walking distance to Queen Street Mall.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Nice hotel centrally located

Posted Oct 16, 2017
Location: Close to all main public transport links, and a short walk to South Bank, GOMA, and the Botanic Gardens..
Stayed here during an overnight stopover on the way to Townsville. In the middle of the CBD, across the road from Central Station and a short walk to the river and ferry terminals. An older refurbished building.
4 out of 5
Recommended
for Everyone
by A verified traveler from cairns queensland

great location/value

Posted Oct 15, 2017
Cons: lobby area updated
reception staff are great and eager to please, hotel itself is perhaps a little tired in the lobby area but location is first class to train station/ queen street mall/ restuarants
1 out of 5
by A verified traveler from sydney

Horrible smell

Posted Oct 9, 2017
Pros: Close to central station
Cons: The entire place needs a makeover
Location: Train station
Had to change rooms because the first room (ground floor) absolutely stunk of mound. Requested to change rooms and the next room was better but still had a horrible musty smell. The carpet was old, dirty and stained and the bathroom had a tile that was chipped and sharp. Rubbish was found under the sink next to the hairdryer and the overall presentation of the room was tired and old. The hotel itself was drab, old and in need of a makeover. Staff addressed me as ‘champ’, and should refine their professionalism. The room was incredibly cheap and because of the smell in both rooms I would not recommend this hotel until it’s renovated. Location across the road for central station is great but it’s not worth staying here just for its location. Sorry I can’t be more positive but it’s an honest view of my stay.
5 out of 5
by A verified traveler from washington

Great location

Posted Oct 7, 2017
Nice appointed room with adequate furnishings. Great location in heart of cbd of brisbane. Train station right across the street. Staff great!
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Ideal

Posted Oct 2, 2017
Location is excellent, very comfortable stay. Highly recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wellington NZ

Nice Hotel - Good Location

Posted Sep 30, 2017
Pros: Location
Cons: Rooms are a little tired and Air Con can be noisy.
Location: It is in the middle of everything so is perfect for all activities
Hotel was good although rooms are getting a little tired. Air Con was very noisy on occasions but it is a perfect locations for central Brisbane.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, Central hotel

Posted Sep 27, 2017
Great location, close to everything. Staff were lovely with the rooms well laid out and immaculately presented.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cairns

Nice Hotel close to Train station and City

Posted Sep 11, 2017
Pros: Good Facilities Close to City Close to Train Station
Cons: Bed was hard
Nice hotel with good facilities. Breakfasts were good. Bed was hard.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2017
Room was spotless and spacious. Bed was reasonably comfortable. Bathroom had everything you paid for