Ratings based on 551 Verified Reviews

4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler from Gold Coast

Basic but comfortable and friendly staff

Posted Nov 16, 2017
Pros: Location
Cons: The plumbing is old and a bit noisy
We have stayed here on a number of occasions - keep coming back as it is well-located - can walk or bus to the city; nice parklands opposite and a public 50m swimming pool. Free secure parking under the Motel is an added attraction. Staff always helpful and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from tweed heads

Posted Nov 10, 2017
Lovely room overlooking pool and garden very relaxing a quiet position close to city nice meal and good parking
Comment from Hotel Management
Nov 12, 2017 by BW Gregory , Hotel Management
Great to see you enjoyed your stay with us Vicki We do hope to welcome you back again soon
3 out of 5
Recommended
for Everyone
by A verified traveler

Cheap for location

Posted Oct 2, 2017
Perfect location for our needs, with my father, toddler and 3 month old the two bedroom unit lacked a common room/kitchenette.
Comment from Hotel Management
Oct 4, 2017 by Reservations, Hotel Management
Thank you for taking the time to review your experience with us, Emily, your comments are a little confusing as our two bedrooms are not advertised with kitchenettes
4 out of 5
Recommended
for Everyone
by A verified traveler

A lucky find

Posted Sep 30, 2017
Pros: Location was the most important aspect for us - it was within walking distance to the city but also a sensible location to get to and from by car.
We booked this hotel to be fairly close to the city (walking distance ... though be aware it is a bit of a trek and rather undulating!), also easy enough to drive to and from - it ticked both boxes. We arrived on a night flight but were greeted warmly and dealt with efficiently on arrival. In all, it was value for money and was exactly what we wanted / needed.
Comment from Hotel Management
Oct 4, 2017 by Reservations, Hotel Management
Thank you for taking the time to review your experience with us, we appreciate your feedback
4 out of 5
Recommended
for Everyone
by A verified traveler from adelaide

Posted Sep 13, 2017
We really enjoyed our stay at the hotel. The bed is comfortable and the room has a good size. If you like to walk like me you can literally walk almost everywhere.
Comment from Hotel Management
Sep 19, 2017 by Reservations, Hotel Management
Thank you for taking the time to review your experience with us, we appreciate your feedback
4 out of 5
Recommended
for Everyone
by A verified traveler

Great, close to city, RNA Grounds, restaurants

Posted Aug 20, 2017 on Wotif
Pros: Location , Price
Cons: re-fills of tea bags, milk without having to ask.
Great for what we needed. Clean, comfy bed and bathroom. Parking not available first night as were full with was a bit disappointing but were able to park close on street. Cafe on site is great. All you need but not over the top!
Comment from Hotel Management
Aug 22, 2017 by Reservations, Hotel Management
Thank you for taking the time to review your experience with us, we appreciate your feedback
3 out of 5
by A verified traveler from Berry NSW

Posted Aug 18, 2017 on Wotif
Pros: The bed was supper comfy
Location: Location was not good
Sink in bathroom didnt empty. Clogged. Bedside light had wiring problems.. flickered if you touched the cord. The dining was a bit of a fiasco and we got charged for things that we hadnt had. At least $40 more than should have been over two days.
Comment from Hotel Management
Aug 21, 2017 by BWPLUS Gregory , Hotel Management
Thank you for reviewing your stay. Your feedback is appreciated as it assists us in the training and development of our staff and the improvement of our services.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

comfy

Posted Aug 17, 2017 on Wotif
The staff were very eager to please. On our restricted budget we were pleasantly surprised with the overall presentation.
Comment from Hotel Management
Aug 21, 2017 by BWPLUS Gregory , Hotel Management
Thank you Geoff It is great to see you enjoyed your stay with us. We do hope to have the opportunity to welcome you back when next in Brisbane
3 out of 5
Recommended
for Everyone
by A verified traveler from auckland

Posted Aug 2, 2017 on Wotif
Pros: Very friendly staff. Good secure parking. Good free WiFi. Nice reasonable sized room with deck. Clean with very comfortable beds.
Cons: No safe in room despite saying there was on their and motifs website.Fox sports channels not working. Room was left unlocked during the day. More soap
Location: A good location for us. A reasonable walk to the valley, Chinatown and the cbd. Although being on top of the hill got a bit tiresome after a few trips
Mixed feelings about this place. Excellent friendly staff. A nice clean decent size room with balcony. Good WiFi. Super comfortable beds. Good secure free car parking But it was let down by no safe in the room as advertised. Was told that they could get one down in 5 minutes but it wouldn't be bolted down so that would be useless to me. Foxtel sports channels were advertised but tv wouldn't receive them. On enquiring the receptionist came down to the room and she couldn't get them either. She checked with the manager who apparently said that they were having some temporary difficulties with the foxtel and wouldn't be sorted that day. We actually had to go out of town for two nights and when we came back to brisbane we stayed at this hotel again, in the same room and still couldn't get foxtel so draw your own conclusions My biggest concern was when we came back from town in the afternoon our room door was unlocked. Could also do with more toiletries in the bathroom. One tiny block of soap for two guys to use in the basin and the shower is penny pinching to the extreme To the manager if you read this. Give all your staff a pat on the back. They are the reason I may stay there again
Comment from Hotel Management
Aug 8, 2017 by BWPLUS Gregory , Hotel Management
Thank you for reviewing your stay with us. It is always wonderful to hear such positive praise for our great team. Our staff will definitely be informed of your kind words. I do hope that you alerted them to your in-room toiletry needs, for example, the lack of soap so that they could provide you with more immediately. I do hope you choose to stay with us again so we can provide you with a more superior experience in the areas that we may have let you down in on this occasion.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Northern NSW

Great Position near city and quiet.

Posted Jul 18, 2017 on Wotif
Pros: Attached cafe was handy and reasonable. Very quiet.
Cons: Only half Foxtel channels worked. Bath towels were good size but stained. No bathmat first night. No replacement of milk/coffee second nite.
Location: Excellent quiet location at edge of the city. Cheap cab ride to any part of the city.
Stayed for 2 nights to catch up with family. Position enabled us to walk to many things, with car and taxi travel to all Brisbane and surrounds easy. Good size rooms, reasonable value for money.
Comment from Hotel Management
Jul 20, 2017 by BWPLUS Gregory , Hotel Management
Thank you for your feedback on your stay with us. It is most helpful to receive this information as it assists us in our training and development to ensure a superior experience for yourself and others in the future. We hope to see you again soon.