Ratings based on 1,044 Verified Reviews

4.5 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Bribie Island

Posted May 27, 2018
Clean modern and very comfortable. Was in a great location and the staff very friendly and helpful. Breakfast included was excellent. Definitely stay there again. We explored South Bank, Botanical Gardens, Mall and Eagle Street Pier. Handy to all to explore with the family
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted May 5, 2018
Great place to stay and staff were very helpful And great location
Comment from Hotel Management
May 7, 2018 by Ian Preston - General Manager, Hotel Management
Dear Sue, Thanks for the lovely comments and rating. Hope to see you once again in Brisbane in the near future. Best regards Ian Preston General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Convenient & Comfortable

Posted Mar 30, 2018
We had stayed for 3 nights. The room is clean with necessary utensils. The bed and pillows are comfortable. The location is excellent and it is easy to get to shops and stations.
Comment from Hotel Management
Apr 3, 2018 by Ian Preston - General Manager, Hotel Management
Dear Simon, Thank you for such a wonderful overall rating, the team and I are most gracious for the kind comments. I do hope we can welcome you back in the near future, All the best Ian Preston General Manager
5 out of 5
Recommended
for Personal Event
by A verified traveler

City Stay

Posted Feb 26, 2018 on Hotels
Raining when I arrived at reception & was offered a towel immediately.
Comment from Hotel Management
Mar 12, 2018 by Ian Preston - General Manager, Hotel Management
Dear Clive, Your kind comments are a most welcome. Both the team and I look forward to welcoming you back to Brisbane sometime soon. Kind regards Ian Preston General Manager
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Feb 26, 2018 on Hotels
Great central location in Brisbane cbd
Comment from Hotel Management
Mar 12, 2018 by Ian Preston - General Manager, Hotel Management
Dear Anonymous, Thanks for the rating All the best Ian Preston General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good weekend stay

Posted Feb 25, 2018 on CheapTickets
Pros: Location
Cons: Toilet seat broken
Location: pubs, cafes and Queen St Mall
Good hotel in great location. Friendly staff and great pool for kids.
Comment from Hotel Management
Mar 12, 2018 by Ian Preston - General Manager, Hotel Management
Dear Anonymous I am delighted to read that you had a wonderful Weekend stay while staying with us. Both the team and I look forward to welcoming you back soon. Fond regards, Ian Preston General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Feb 17, 2018 on Wotif
The hotel was in an excellent location; we were able to walk to most places, or take a cheap cab ride. For this reason I would stay there on my next visit to Brisbane. Our special requests were all granted at check in which was fantastic. The staff were professional and friendly. We enjoyed the small bar and bistro 127 on the ground floor of the building, it wasn’t overly crowded which made a relaxing drink at the end of the day achievable. The necessary parts of the room were clean, but there were other areas that had not been kept clean (coffee spill on the wall, down the side of the couch needed vacuuming, the bottom area of the shower had a little black mould). We stayed in a 2 bedroom apartment, with only a 2 seater couch in it, it wouldn’t be comfortable for a family or 2 couples.
Comment from Hotel Management
Mar 12, 2018 by Ian Preston - General Manager, Hotel Management
Dear Anonymous, We pride ourselves on our service levels and are glad to read that the team were friendly and helpful throughout your stay with us. Your kind comments and feedback have been forwarded to the entire team. Kind regards Ian Preston General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Taipei, Taiwan

Great location

Posted Feb 17, 2018
Pros: Its location
Cons: The door of the shower couldn't close completely so the bathroom floor got wet.
Location: Shopping, dinning.....We also walked to South Bank Parkland which has a great beach.
The hotel is close to everywhere. The apartment was clean and the kitchen was well equipped. The living room/dinning area was a bit too small for 4 people.
Comment from Hotel Management
Feb 22, 2018 by Ian Preston - General Manager, Hotel Management
Dear Stella, From all of us at Mantra Midtown thank you for jumping on line and sharing your experience with us. Kind regards, Ian Preston General Manager
4 out of 5
by A verified traveler

Posted Feb 10, 2018 on Hotels
Great location too small and to old. Reception was dirty
Comment from Hotel Management
Feb 15, 2018 by Ian Preston - General Manager, Hotel Management
Dear Moran, Over all I am pleased to read that you found our location to your liking. Thank you for the feedback regarding the reception area, it is through our guests feedback we are able to refocus our efforts moving forward. Thank you for the feedback Kind regards Ian Preston General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from brisbane

Nice and central

Posted Feb 8, 2018 on Wotif
Apartment was nice and central. Easy location! So glad it had late check in
Comment from Hotel Management
Feb 15, 2018 by Ian Preston - General Manager, Hotel Management
Dear Kobi, Thank you for taking the time to share. Both the team and I do hope we have the opportunity to welcome you back to Brisbane sometime soon. Kind regards, Ian Preston