Ratings based on 2,439 Verified Reviews

4.3 out of 5
82% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
Convenient location. Small basic rooms but comfortable and clean.
Comment from Hotel Management
Nov 22, 2017 by Paul_GM, Hotel Management
Thanks for sharing your feedback about your recent stay. We appreciate it. We hope to see you again one day. Best Wishes, Paul - General Manager
2 out of 5
by A verified traveler from Brisbane

Bad experience

Posted Nov 3, 2017
Central location, room was below standard. Room carpet was stained, dirty, ugly and rippled.
Comment from Hotel Management
Nov 6, 2017 by Paul_GM, Hotel Management
Dear Perosnal, So sorry to read that your stay with us did not tick all the boxes for you and that it did not meet your expectations. I have since shared your feedback with our Housekeeping Manager to put in place an action plan to address the concerns you have raised. Thank you for highlighting these points. Your feedback, although critical, is still greatly appreciated as it gives us an opportunity to address those issues that may have otherwise been overlooked. Rest assured that should you return to us in the future we will do our utmost to deliver a great stay experience. Kind Regards, Paul - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 2, 2017
Nice and affordable play to stay and accessible by foot to the cbd
Comment from Hotel Management
Nov 6, 2017 by Paul_GM, Hotel Management
Thanks for sharing your 4 star rating. We appreciate it and look forward to welcoming you again one day. Best Wishes, Paul - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice quiet hotel, CBD Brisbane

Posted Oct 22, 2017
Pros: Quiet, location
Cons: Instant coffe in the room would be great, ok if you like expresso from a machine.Parking.
Location: In the CBD all close by.
Niceand Comfortable, small room, Quite small, but location was good. parking was across the road, which was a little inconvienant, if you have a car.
Comment from Hotel Management
Oct 24, 2017 by Paul_GM, Hotel Management
Dear rjmgo, Thank you so much for sharing your feedback and your 5 out of 5 rating. We really appreciate it so thank you. Glad to read you had such an enjoyable stay in Brisbane overall. We hope to see you again soon. Best Wishes, Paul - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Posted Oct 10, 2017
Cons: WiFi should be standard, not extra cost.
Pleasing, close to city,but in a little noisy area.
Comment from Hotel Management
Oct 13, 2017 by Paul_GM, Hotel Management
Thanks zz for sharing your comments about your recent stay at Mantra Terrace Hotel. Glad to read that overall you enjoyed your stay with us. Hope to see you again soon. Best Wishes, Paul - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Great budget hotel

Posted Oct 10, 2017
Close to shops and train Room a little small but reflects price paid
Comment from Hotel Management
Oct 13, 2017 by Paul_GM, Hotel Management
Thank you for sharing your thoughts about your recent stay at Mantra Terrace Hotel. We appreciate the feedback. We look forward to seeing you again one day soon. Best Wishes, Paul - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Maitland

Hotel on the terrace

Posted Sep 25, 2017
I had a smaller room wasn't to bad, but a view of the alley wasn't pleasant. The rooms aren't noise proof and I was worked up by noise guests and staff in the alley and in the corridors. I won't say it's the best hotel but I also wouldn't say it's te worst. Good location in the city close to most city areas, affordably priced and pleasant reception staff.
Comment from Hotel Management
Sep 29, 2017 by Paul_GM, Hotel Management
Thanks S for sharing your feedback about your recent stay. Although it didn't hit the mark completely for you we still appreciate the 4 out of 5 rating and I am quite sure that next time you stay you experience will be greatly improved. Best Wishes, Paul - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from gladstone

Posted Sep 24, 2017
Everything was perfect and very well organised, I would looking forward to stay again at mantra terrace.
Comment from Hotel Management
Sep 29, 2017 by Paul_GM, Hotel Management
Dear jatin, Thanks so much for the 5 out of 5 rating. We really appreciate it. We too look forward to you staying with us again next time. Best Wishes, Paul - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel

Posted Aug 31, 2017
This is a great hotel located so close to the heart of the city. Would definitely recommend and will stay again when I'm back in Brisbane
Comment from Hotel Management
Aug 31, 2017 by Paul_GM, Hotel Management
Thanks for the great feedback. We really appreciate your feedback. Best Wishes, Paul - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good overall option

Posted Aug 27, 2017
Friendly, well kept hotel, relaxed feel. No desk in room if you have a lot of work to do you'll need to go somewhere. No bathtub either.
Comment from Hotel Management
Aug 28, 2017 by Paul_GM, Hotel Management
Thanks for sharing your feedback. We really appreciate you sharing your comments. Glad to hear overall your stay was an enjoyable one. We hope to see you again soon. Best Wishes, Paul - General Manager