Ratings based on 175 Verified Reviews

4.5 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 29, 2017
Cons: The cooking smells from what I can only assume was the restaurant below were very strong in the room
Great to have a large balcony and free parking. The apartment was compact but good for 3 people
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Nice hotel close to CBD

Posted Sep 26, 2017
Friendly staff and close to the CBD. Spacious apartment with the essentials for your stay. Kids loved the pool and hot tub. Would definitely stay again.
Comment from Hotel Management
Oct 13, 2017 by Matt - Business Development Executive , Hotel Management
Thank you for your feedback Julie. Happy to hear that both yourself and your kids enjoyed being with us. We look forward to have your family next time
5 out of 5
Recommended
for Everyone
by A verified traveler from WOLLONGONG

NICE HOTEL ENJOYED OUR STAY

Posted Aug 24, 2017
GOOD LOCATION BUS ON STREET NICE POOL CLEAN ROOMS FRIENDLY STAFF STATION A SHORT WALK AWAY
Comment from Hotel Management
Aug 28, 2017 by Matt , Hotel Management
Hi Dawn, Thank you for your feedback. Glad you enjoyed your stay! Look forward to seeing you the next time!
4 out of 5
by Romeo

Posted Jul 11, 2017 on Hotels
Good. Friendly and helpful staff at the reception.
Comment from Hotel Management
Jul 17, 2017
Hi Romeo, Thank you for your feedback, happy to hear that you enjoyed your stay with us. Look forward to welcoming you next time!
3 out of 5
Recommended
for Everyone
by A verified traveler from m

Bed uncomfortable

Posted Jul 9, 2017
Had a sore back from the mattress. Didn't sleep well because of it. Wish the mattress was a good quality one as it ruins the stay. Overall it could have been a great stay except for the comfort of the bed. It was quite stiff.
Comment from Hotel Management
Jul 17, 2017 by Matt, Hotel Management
Thank you for your feedback. I am sorry to hear that the bed was uncomfortable for you. If you could please tell me what room you stayed in so I can look into?
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location. Spacious apartments.

Posted Jul 7, 2017 on Wotif
Received early check in. Thought $200 bond was unnecessary when we paid in full. Haven't experienced this at other hotels.
Comment from Hotel Management
Jul 17, 2017 by Matt, Hotel Management
Thank you for your feedback. Glad to see you enjoyed your stay with us. In regards to the bond, it is just used for any charge backs and incidentals.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely place, so close to everything

Posted Jul 4, 2017
Was very pleasant stay. Very clean, plenty of room and close to everything. Will stay again for sure
Comment from Hotel Management
Jul 17, 2017 by Matt, Hotel Management
Thank you for the feedback. Very happy to hear you enjoyed your stay. We look forward to welcoming you on your next visit
4 out of 5
by Melissa

Great location. Needs better cleaning and updated

Posted Jun 30, 2017 on Hotels
When we went to check in we were told that we were upgraded to the regular Quest hotel because I had accidentally booked the business hotel. That was fine because it was a bit closer to the city. The room was spacious and had all the amenities needed. My only suggestion is a bit more attention to cleaning detail. I wanted to use the washer and dryer but the dryer had a layer of dust inside it. The baseboard had cracks and it could use a fresh paint job and some updated furniture Besides that, our stay was good. I wouldn't say it was a 4 star. More a 3 star
1 out of 5
by A verified traveler

Rude staff

Posted Jun 15, 2017 on Hotels
Rudest reception staff I've ever come across. Apartment very noisy, lots of traffic noise and fights from sports bar opposite. Frustrating to deal with I won't ever be staying here again
Comment from Hotel Management
Jul 1, 2017
Dear Traveler, Thank you for your review. I apologize if you found the reception staff rude, this is certainly not what we want or is the general feedback that we receive from our valued guests. Situated in a prime city location, traffic noise and general night life do occur, however I sympathise that you were disturbed as the comfort of our guests is of utmost important to us. We always appreciate constructive feedback, and we look forward to welcoming you back when you next choose to travel to Brisbane.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location in the CBD

Posted May 4, 2017 on Wotif
Pros: Good location.
Had a great stay, staff very friendly & accommodating.
Comment from Hotel Management
May 18, 2017 by Matt, Hotel Management
Thank you for staying with is, look forward to welcoming you on your next visit.