Ratings based on 813 Verified Reviews

4.6 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location but lots of street noise

Posted Mar 28, 2018
Stayed 3 nights in this second visit. Had to switch room after one night when AirCon quit. Staff were very helpful and responsive. Get upper floor away from street corner for less noise
4 out of 5
Recommended
for Everyone
by A verified traveler from sunshine coast

Excellent Night Stay

Posted Mar 14, 2018
The Hotel staff were so friendly and helpful, they would help you in anyway possible, the rooms are well set out and comfortable to stay in, beds are nice to sleep in, the cleanliness of the rooms and the all hotel was very good, My 4wd didn’t fit in the car park I had to park it in over night so I had to take of the anwing of the side and they stored it in there lock up cage overnight for me. Great overall experience
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Downtown Class

Posted Mar 13, 2018
A delight. Staff helpful and friendly. Very pleased!
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Posted Feb 20, 2018
Excellent location 1 min walk to Queen Street mall. Lots of restaurants around, car rental is just a block away! The hotel room is spacious equipped with laundry machine ( washing detergent included) and kitchen facilities. The only disappointment is WiFi is not free, even we paid for 1 day (AUD$20 per day)but only one device is allow to connect and only 1GB for usage.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel - great location

Posted Jan 28, 2018
Service was great, location great, coffee shop downstairs great also.
3 out of 5
by A verified traveler

Ok for short stop over

Posted Jan 14, 2018 on Hotels
Desk staff excellent, nothing was too much for them to help out. Room aircon broken and they tried to fix but left with hole in ceiling. Centrally located to shops and restaurants, expensive area.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 13, 2018 on Hotels
5 out of 5
Recommended
for Families
by A verified traveler from Chicago, IL

Great hotel. Great location.

Posted Jan 9, 2018
Pros: Location and staff.
Cons: Nothing, everything was great.
Location: Close to river, shopping and restaurants.
The location of hotel is in the middle of the central business district. Great shopping and restaurants. The hotel staff was very helpful and nice. The room was huge and very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, QLD

Stunning Hotel in the Perfect Location

Posted Jan 7, 2018 on Wotif
This is an old hotel but you wouldn’t know it as it’s beautifully renovated and maintained. Everything was clean, comfortable and there was so much room. It’s in the perfect location to access food, cinema & shops and great value for money too.
5 out of 5
Recommended
for Everyone
by A verified traveler from Newport

What a LOCATION!

Posted Jan 3, 2018 on Lastminute
Pros: Ambience. Staff contact on the phone prior to arrival as well as face-to-face. Large room. Felt like home. Character and decor. Location! Parking.
Cons: Tiny tiny bit musty in the hallways. Hardly noticeable.
Location: Entry felt safe - very public, well-lit and loads of activity. Myer Centre diagonally across the road. Casino 1 direction, Eagle St Pier in the other
The price was incredible for the amazing location, and on New Year's Eve! Large comfortable space, beautiful entry and the most helpful and friendly staff - EVER!! Have already recommended The Royal Albert to others and will definitely be staying there again.