Ratings based on 1,992 Verified Reviews

4.5 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Uk, Ledbury

Perfect for our last couple of nights in Brisbane

Posted Jan 14, 2018
Pros: Everything
Cons: Nothing
Great location by the botanical gardens and close to the city centre. The rooms are spacious and the hotel well maintained with an old English feel
Comment from Hotel Management
Jan 17, 2018 by Daniel R, Hotel Management
Dear Steve, We really appreciate your comments and we hope to see you again soon. Best regards, Daniel Russell Rooms Division Manager
3 out of 5
by A verified traveler

Had a delux room but was more of a standard room,

Posted Jan 10, 2018
Pros: Quick check in
Cons: Pool has no hand rails around it for kids to hold on to when swimming,and the seating around the pool was rusty,menu choices were poor and expensive
Location: Good location,walking distance to south bank
Carpets in rooms are old fashioned and dirty ,no balcony to sit on,very poor bathroom which was ready for refurbishment,booked a delux room and was a basic old room with a poor view overlooking car park.Wont be staying again.
Comment from Hotel Management
Jan 15, 2018 by Daniel R, Hotel Management
Dear Lisa and Glenn, It is disappointing to see that we did not meet your expectations on your recent stay. We do have a variety of rooms, some with city views and some with views of the Botanic Gardens and Brisbane River. We would welcome the opportunity to welcome your back when you next travel to Brisbane and would be happy to offer an upgraded room on the other side of the building. Best regards, Daniel Russell Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Close to the park and shops and restaurants

Posted Jan 8, 2018
From the moment we walked inn we felt welcome the staff was amazing anything you asked they were ready to help
Comment from Hotel Management
Jan 9, 2018 by Daniel R, Hotel Management
Dear Kujtim, Thank you for the wonderful feedback! We aim to provide a home away from home feel and its great to see that we provided it for you. We hope to see you again soon. Best regards, Daniel Russell Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near Botanic gardens

Posted Jan 8, 2018
Pros: Everything
Cons: Clearing breakfast tables a little quicker, make there are saucers to go with the cups and plenty of teaspoons.
Location: Central location, botanic gardens and Sunday morning market right outside, walking distance to loads to places and easy access to freeways/expressway.
Relaxed friendly atmosphere, solid location with easy access to freeway / expressway. We will return next year. We have previously stayed in 5 star establishments in the area, but they were all booked out. My husband had stayed once before for work and recommended Royal on the Park as an alternate. I was pleasantly surprised - Breakfast was great - scrambled eggs perfect, congrats to the morning chief, you nailed it. You can tell a lot about how a place operates if the scrambled eggs are yuck - well done! All staff very pleasant. I'd booked a family gathering at a restaurant away from Royal on the Park only to find it horrid. We rang our hotel, advised we'd be back there in 15 minutes with a party of 7 for dinner - we were treated to a fantastic meal in The Walnut restaurant, steaks fantastic, lamb rack superb - wine list good. Thank you Royal on the Park - you make us feel like part of a bigger family.
Comment from Hotel Management
Jan 8, 2018 by Daniel R, Hotel Management
Thank you for the positive review of your stay with us. I'm pleased to see that we were able to turn a bad dining experience elsewhere in to a memorable night at Walnut. I'll be sure to pass on your congrats to the breakfast chef also. Looking forward to welcoming you back soon. Best regards, Daniel Russell Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from NSW South Coast

Nice hotel close to all city locations.

Posted Jan 8, 2018
Pros: Roomy and comfortable, great location.
Cons: Already addressed in comments above.
Location: Great location, Botanic Gardens across the road and best we have ever seen. Easy walking to the retail area, Southbank and along the River.
We enjoyed a wonderful stay, the hotel was beautifully located across the road from the Botanic Gardens and only a short work to the heart of the city. The staff were extremely helpful and all our needs were met. Our only concerns would be the cleanliness of the rails in the lifts, always looked greasy and dirty. When mentioned to the staff, we were informed it had been an ongoing issue that was being address with renovations in the new year. Would definitely stay hear again :)
Comment from Hotel Management
Jan 8, 2018 by Daniel R, Hotel Management
Dear Jenny, We appreciate your feedback and are pleased to see that you enjoyed your stay. I can confirm that a lift upgrade is scheduled to start next week which will address the rails and modernise the lifts. Best regards, Daniel Russell Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Convenient and comfortable on the edge of the park

Posted Jan 6, 2018
Pros: Convenient and close to the park and shops and the river amenities
Lovely hotel right on the edge of the park and close enough to the waterfront and city for easy access to everywhere. Room overlooking the Park and recently renovated. We also had a great view of the New Year Eve fireworks on the river
Comment from Hotel Management
Jan 8, 2018 by Daniel R, Hotel Management
Dear Nick, Its great to see that you enjoyed your New Years celebration and found the hotel comfortable and conveniently located to get around Brisbane. We hope to welcome you back to Royal on the Park in the near future. Best Regards, Daniel Russell Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2018
The IPad in the room is excellent - controls everything from ordering food to requesting assistance.
Comment from Hotel Management
Jan 5, 2018 by Umedha, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from newcastle nsw

close to all facilties

Posted Jan 3, 2018
Cons: the decor could be moderized
good place to stay , the pool is fine but the decor is looking a bit old. close to everything including the botanic gardens which are wonderful to walk through
Comment from Hotel Management
Jan 5, 2018 by Umedha, Hotel Management
We appreciate your feedback and hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2018
We had a fantastic overnight stay in a great location close to everything.
Comment from Hotel Management
Jan 5, 2018 by Umedha, Hotel Management
Thank you for your 5 star review. We hope to welcome you back to the Royal.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2018
Everything was perfect. The room was all ways very clean . Every body was very friendly.
Comment from Hotel Management
Jan 5, 2018 by Umedha, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!