Ratings based on 1,529 Verified Reviews

4.6 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Location

Posted Sep 15, 2017
Lovely hotel ight in the heart of the CBD. Staff where very friendly and helpful
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Nice and convenient close to shops n restaurant

Posted Sep 6, 2017
Pros: the close proximity to shops and restaurant
Cons: Staffs to be extra careful in checking in guests especially if they're in group bookings
Location: Shops and restaurants are just around the corner
We've enjoyed our stay at this hotel except of the confusion when we checked in as we were not fully informed of our accommodations. Thanks to Lavinia (customer service) who helped us resolved the problem. All the staffs are lovely and helpful except one lady I think she's the duty manager who is blaming Expedia on this issue and won't even try to help she keep on saying to call my agent which we have done.
5 out of 5
by A verified traveler

Excellent

Posted Jun 23, 2017 on Hotels
located at the heart of CBD WHAT YOU WANT JUST SURROUNDING YOU WONDERFUL VIEW AND EXCELLENT ROOM PERFECT!
Comment from Hotel Management
Jun 27, 2017
We really appreciate the positive review, thank you! We're delighted our great cbd location was perfect for your time in Brisbane and we hope that we will get to welcome you back in the future.
4 out of 5
Recommended
for Families
by A verified traveler from Melbourne

Excellent city location, good for families

Posted Jun 6, 2017 on Lastminute
Pros: Location, heated pool, facilities.
Location: One block from Queen's street mall, plenty of restaurants and cafes nearby as well as convenience stores and coles.
We stayed over a weekend with two children. The separate bedroom and lounge gave adults and kids their own space, the kitchen and bathtub were family friendly and the heated pool was a hit.
Comment from Hotel Management
Jun 14, 2017 by Kristian_Lindhe, Hotel Management
Thank you for sharing your experience with your fellow travelers. We're delighted your family had a wonderful stay and managed time to enjoy our beautiful heated pool. We hope that we will have the opportunity to welcome you back again in the near future. Thanks again
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great hotel, great location

Posted May 29, 2017
We stayed in a standard double just for one night and had a great experience. Lovely big room with a beautiful city view. Tried out the pool and sauna which were great, gym looked basic but enough for a quick work out if we'd stayed longer. The bathroom was pretty small and do not get over excited about the "bath" since I wouldn't have actually been able to use it for that (about 30cm deep and quite short) but the shower was nice. The radio alarm clock in our room as 10 slow which actually made us late in the morning! Other than that everything was wonderful!
Comment from Hotel Management
Jun 1, 2017 by Kristian_Lindhe, Hotel Management
Sarah thank you for your review. I am very sorry to hear of your issues with the alarm clock. Please rest assured this matter has been shared with our Housekeeping team. We're delighted you enjoyed our wonderful facilities overall and we really hope to see you back at The Sebel in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 27, 2017
Great studio room for an over night stay. Spotless and modern. Great location. Everything you need is within walking distance. If you aren't really looking you'll miss the carpark evterence. Buts otherwise I would definitely recommend
Comment from Hotel Management
Jun 1, 2017 by Kristian_Lindhe, Hotel Management
Thank you for your wonderful review. I will ensure to share your comments with our team as I know they will be delighted to read your kind words. Thanks again and we hope to welcome you back again soon.
4 out of 5
by Hollie

Family weekend away

Posted May 22, 2017 on Hotels
Apartment was clean, spacious and comfortable. Reception were helpful and friendly and parking was very affordable compared to other hotels in the area.
Comment from Hotel Management
Jun 1, 2017
Many thanks Hollie. We're delighted you enjoyed your stay with us and we hope to see you back in Brisbane in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Fantastic location in town.

Posted May 19, 2017 on Wotif
It is all you expect from a classy place, the beds are very comfortable and the rooms spacious. The only downside was reception staff who didn't seem to smile or even acknowledge you when you walked past. That was a shame.
Comment from Hotel Management
May 22, 2017 by Kristian_Lindhe, Hotel Management
Thank you Toni. We appreciate you taking the time to review your recent stay. We're delighted to read your stay was enjoyable overall. Please rest assured your constructive feedback will be shared with the reception staff to assist in improving the service that they offer. Thanks for bringing this to our attention. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toowoomba

A nice surprise nestled in the city

Posted May 7, 2017 on Lastminute
Really welcome arrival, lovely room and a really enjoyable stay.
Comment from Hotel Management
May 10, 2017 by Kristian_Lindhe, Hotel Management
Hi Karen, thank you for sharing your experience. We're very happy to read you had such a wonderful stay. We hope we will have the opportunity to welcome you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Good Location

Posted Apr 30, 2017
Great hotel in centre of Brisbane. Very friendly staff. Great breakfasts Only downside is the bar/restaurant closes around 9.30-so have to leave the hotel to get a drink after that!!
Comment from Hotel Management
May 2, 2017 by Kristian_Lindhe, Hotel Management
Hi Sally, Thanks for your review and sharing your experience with fellow travelers. Your comments have been taken on board and moving forward our bar will be open later in the evening. Thanks for letting us know.