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The website does not show accurate photos and the condition of this property.
The whole apartment was disgusting.
Vents filled with dust. Tiles off walls, toilet bowl so dirty. Bug on the bed when I went to get in.
Burn marks in carpet. Sliding door on to deck doesn’t lock.
Paint off walls. Overall not worth the money at all it was a dump
Deanne
Stayed 1 night in Mar 2024
Response from Reception on Mar 24, 2024
Thank you for your review and we look forward to seeing you next time!
While the property was in a great position close to the CBD and across the road from a great public transport hub, the cleanliness of the property needs to improve. There was dust and hair in the wardrobes and behind the bed needed a good vacuum as did the extractor fan in the bathroom. The washing machine was brilliant but also needed to be checked for excess powder residue. The provision of washing liquid could do with being a bit more than just one packet, and a clean tea towel would have been great. Otherwise we had a great stay.
Christine
Stayed 2 nights in Dec 2023
Response from reception on Jan 5, 2024
Thank you for your review and we look forward to seeing you next time!
6/10 Okay
David
Dec 15, 2023
Hotel staff are rude.
David
Stayed 1 night in Dec 2023
Response from reception on Jan 5, 2024
Thank you for your review and we look forward to seeing you next time!
Thank you for your review and we look forward to seeing you next time!
10/10 Excellent
Neil
Dec 13, 2023
Liked: Cleanliness, staff & service, room comfort
Great stay
Older hotel but room was very clean and tidy. Perfect spot to stay if going to Suncorp stadium
Neil
Stayed 1 night in Dec 2023
Response from reception on Jan 5, 2024
Thank you for your review and we look forward to seeing you next time!
2/10 Terrible
Amy
Dec 10, 2023
Disliked: Cleanliness, staff & service
Lack of info led to average experience
We spent only one night , the hotel didnt mention the construction opposite the hotel until we were on our way. Also parking, we received an email at 3pm stating we needed to book parking.. but their reception closed at 2pm and couldnt book us in. Very dassapointed. The ash tray on the balcony still had cigarette butts.. pretty acerage experience .
Amy
Stayed 1 night in Dec 2023
Response from reception on Jan 5, 2024
Thank you for your review and we look forward to seeing you next time!
Room was comfortable and clean and location was close to Roma Street Station which suited me, but the balcony door would not lock and when on your own I would prefer to be able to lock up the room even on the balcony.
Debra
Stayed 1 night in Dec 2023
Response from reception on Jan 5, 2024
Thank you for your review and we look forward to seeing you next time!
8/10 Good
John
Business traveler
Dec 8, 2023
Liked: Staff & service
John
Stayed 3 nights in Dec 2023
Response from reception on Jan 5, 2024
Thank you for your review and we look forward to seeing you next time!
8/10 Good
Wayne
Dec 7, 2023
Wayne
Stayed 1 night in Dec 2023
Response from reception on Jan 5, 2024
Thank you for your review and we look forward to seeing you next time!
8/10 Good
Verified traveler
Dec 3, 2023
Liked: Cleanliness, staff & service
Quick response from manager regarding room temperature adjustments and limited tv channels. Room needs some update with mismatch utensils/cutlery/china.
Verified traveler
Stayed 1 night in Nov 2023
Response from reception on Jan 5, 2024
Thank you for your review and we look forward to seeing you next time!
From above the awning over the cafe below was covered in cigarette butts and other rubbish.
John
Stayed 1 night in Nov 2023
Response from reception on Nov 15, 2023
Thank you for your review, we look forward to seeing you again!
6/10 Okay
Nathan
Traveled with partner
Oct 29, 2023
Liked: Staff & service, amenities
Staff very helpful as checked in after hours. The room overall was dirty. Chipped paint all over including door upon entrance, stained curtains, greasy hot plate/stove top, door onto balcony hard to lock
Good recommendation for breakfast next door at chez nous
Nathan
Stayed 1 night in Oct 2023
Response from reception on Nov 15, 2023
Thank you for your review, we look forward to seeing you again!
10/10 Excellent
Terry
Oct 27, 2023
Liked: Cleanliness
Terry
Stayed 1 night in Oct 2023
Response from reception on Nov 15, 2023
Thank you for your review, we look forward to seeing you again!
10/10 Excellent
Michael
Business traveler
Oct 22, 2023
Liked: Amenities
A very good place to stay
Michael
Stayed 3 nights in Oct 2023
Response from reception on Nov 15, 2023
Thank you for your review, we look forward to seeing you again!
6/10 Okay
Diana
Oct 19, 2023
Liked: Staff & service
Disliked: Cleanliness
The location is very convenient being opposite the Roma Street Transit Centre. The staff & booking service were very good with late check-in procedures easy to follow.
I thought the cleanliness of the apartment left quite a bit to be desired - the stove- top in the kitchen was greasy and things just did not feel as clean as they should. The combined laundry/bathroom was dated and not clean under the vanity and near the back of the washing machine.
I couldn't get the television in the living room to work but the one in the bedroom did.
Diana
Stayed 1 night in Oct 2023
Response from reception on Nov 15, 2023
Thank you for your review, we look forward to seeing you again!
8/10 Good
Gavin, Seddon
Oct 19, 2023
Gavin
Stayed 1 night in Oct 2023
Response from reception on Nov 15, 2023
Thank you for your review, we look forward to seeing you again!
Bad..find somewhere else. Holes in the walls/doors and dirty. No air conditioning, no luggage storage and reception only open certain hours with a 'lock out' penalty of $50.00.
Checking in after 6.00pm means a key is left in a secuity lock box.
Alyson
Stayed 1 night in Sep 2023
Response from reception on Sep 18, 2023
Thank you for your review, we look forward to seeing you again!
8/10 Good
Ross
Traveled with partner
Sep 11, 2023
Liked: Cleanliness, staff & service
Property location opposite the train and bus station and close to the pedestrian bridge across to South Bank is excellent. Apartment was a bit dated but clean.
Ross
Stayed 1 night in Sep 2023
Response from reception on Sep 18, 2023
Thank you for your review, we look forward to seeing you again!
10/10 Excellent
Julie
Sep 9, 2023
Julie
Stayed 1 night in Sep 2023
Response from reception on Sep 18, 2023
Thank you for your review, we look forward to seeing you again!
This property is excellent for your trip to the Stadium across the road from Roma Street Station. Also easy walk to city centre and Southbank. Not all rooms are equal though.
Donna
Stayed 1 night in Aug 2023
Response from reception on Aug 10, 2023
Thank you for your review, we look forward to seeing you again!
8/10 Good
ROBERT
Business traveler, Traveled with partner
Jul 10, 2023
Liked: Cleanliness, staff & service
The room was comfortable. Window and Balcony door could be opened so there was fresh air.
ROBERT
Stayed 6 nights in Jun 2023
Response from reception on Jul 27, 2023
Thank you for your review, we look forward to seeing you again!
6/10 Okay
John D
Business traveler, Traveled with partner
Jul 8, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Have to ask for spare pillows, no spare blankets, only two sets of cutlery and crockery, no sharp knives, no glasses, mattress could do with a topper
John D
Stayed 2 nights in Jul 2023
Response from reception on Jul 27, 2023
Thank you for your review, we look forward to seeing you again!
Great value for money even if construction next door was still a fantastic place to stay. Loved the balcony and bath
Stefanie
Stayed 2 nights in Jun 2023
Response from Reception on Jun 27, 2023
Thank you for your review, we look forward to seeing you again
6/10 Okay
Julie
Jun 13, 2023
Liked: Staff & service
Disliked: Cleanliness, room comfort
We had a dirty nappy on the floor in the bedroom ,the bed and pillows were very uncomfortable. The kitchen sink tape was so loose we where afraid it would come off
Julie
Stayed 1 night in Jun 2023
Response from Reception on Jun 22, 2023
Dear Julie,Thank you for bringing these concerns to our attention. We sincerely apologize for the inconveniences you experienced during your stay.Regarding the dirty nappy found on the floor in the bedroom, we deeply regret that this oversight occurred. We have addressed the issue with our housekeeping team to ensure that such incidents are not repeated in the future. Cleanliness and hygiene are of utmost importance to us, and we apologize for any discomfort caused.