Ratings based on 428 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Jul 21, 2016
Quality hotel 10 mins from the CBD. Friendly staff, clean rooms and nice value for money.
2 out of 5
by A verified traveler

Posted Jul 17, 2016
Pros: the comfort of the bed
the Tv reception was poor and Foxtel channels were not all there. The meals on the first night were poor and had to be sent back, second night was a lot better but had run out of food e.g. wedges cake zero, the car park was poorly lit.
4 out of 5
by A verified traveler from Ottawa

Great Staff & Restaurant

Posted Jun 8, 2016
I really enjoyed the helpfulness of the staff and the restaurant was nice. Hotel rooms themselves were a little dated and it is not as close to the airport as stated in Expedia. It is a couple km away from Chinatown and some good restaurants
Comment from Hotel Management
Jul 8, 2016 by BWPLUS GT , Hotel Management
Thanks Rob Wonderful to hear your stay was enjoyable, your feedback back is appeciated
5 out of 5
by A verified traveler

Good

Posted May 21, 2016
good secure parking, nice staff, clean room All is good :)
Comment from Hotel Management
Jul 7, 2016 by BWPLUS GT , Hotel Management
Thanks Darren We are thrilled you enjoyed your stay and hope to see you again when you are next in Brisbane
4 out of 5
by A verified traveler from mudgee

Good overnight hotel

Posted May 15, 2016
Pros: All of the above
Cons: Double glazing on winows would cut traffic noise down!
Location: In the heart of spring hill area! Lot of buses stopping outside!
I was very happy with the room and felt refreshed to carry on with my travelling the next day!
Comment from Hotel Management
Jul 8, 2016 by BWPLUS GT, Hotel Management
Great to hear Linda. We appreciate you taking the time to provide us with your feedback
5 out of 5
by A verified traveler from NYC

Just a wonderful stay!

Posted May 14, 2016
I'm not exactly sure why I chose this hotel. It's not extremely close to the airport or the train but I'm so glad I did! The staff was phenomenal! The girl at the front desk was so kind to me, I know I must have looked a raggedy mess when I arrived but she treated me so well, offered to send flowers up to my room, and really made me feel so welcome! I had a package sent to the hotel and as soon as I said my name, she knew who I was and where my package was! The gentleman who was there when I came back was so thorough in showing me where to go find food, which streets to walk on if I wanted the fastest or least hilly walk, and exactly what I wanted for my one night in Brisbane. The moral of the story is, I would have had a bed and a shower anywhere I went, but I am so glad THIS is where I picked. Superb service! Thank you ;)
Comment from Hotel Management
Jul 7, 2016 by BWPLUS GT , Hotel Management
This made me so happy to read your positive words. We agree 100% - everywhere has a bed but we try to offer so much more, and I'm thrilled you found that here with us. We hope to welcome you again
5 out of 5
by A verified traveler from Japan

More than enough

Posted May 4, 2016
Friendly staffs, nice and clean room. Little bit far from fortitude valley stations, but only 10-15 minutes walk or just take a bus from the staton. Close to the city, can go enywhre you want. スタッフの対応も良く、部屋も広くて清潔感があり、かなり良いです。最寄り駅から少し歩きますが、バスもありますしロケーションも良いと思います。シティへもすぐですし、オススメのホテルです。
Comment from Hotel Management
May 10, 2016 by BWPLUS GT , Hotel Management
Thank you for your review. Its great reading your positive feedback
5 out of 5
by A verified traveler

Great hotel for business

Posted May 2, 2016
Easy access to my meeting. Staff couldn't do more for me. I will go back and stay.
Comment from Hotel Management
Jul 8, 2016 by BWPLUS GT , Hotel Management
Wonderful Donna. We look forward to seeing you again
5 out of 5
by A verified traveler from Melbourne

Great Beds, and good facilities

Posted Apr 23, 2016
Pros: the bed is amazing, super comfy and good air con
Cons: management could review carpet cleaning/stains for appearance sake
This hotel is one of the cheapest price-wise and is excellent value with great bedding and comfortable facilities. While it is an older style building, it has friendly staff, a small pool and great air Conditioning and comfort. Free Parking and walkable to CBD.
5 out of 5
by A verified traveler from Canberra

Neat hotel, good price

Posted Apr 18, 2016 on Wotif
Pros: Price, king bed, free wifi and free secure parking
Cons: nothing.
Location: Seems to be slightly away from everything - not any restaurants around and located atop a big hill (great views!). We used a car to get around.
Enjoyed our stay at this hotel. The room was very spacious, neat and clean. Free wifi was a bonus. Lovely balcony to overlook the city. The breakfast in the hotel was also good. Plenty of free, secure parking. Too pool area looked nice but we didn't have enough time to use it.
Comment from Hotel Management
Apr 27, 2016 by BWPLUS GT , Hotel Management
Erin its wonderful to see you had a great stay with us. We hope to see you again on your next visit to Brisbane