Ratings based on 178 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great city hotel and breakfast

Posted Jan 10, 2017
Although the decor is a little old fashioned I rate this hotel very well. The breakfast buffet was excellent and well worth including.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Good hotel, don't bother with the Executive Lounge

Posted Dec 30, 2016
Pros: Room was comfortable and clean. Staff were awesome - friendly, efficient and welcoming. Went out of their way to provide excellent customer service.
Cons: Executive Lounge needs to have some issues resolved. It was too small, too crowded, no staff on duty to keep it running smoothly. Waste of money.
Location: Great position on the river. Only 5 minutes walk to the city centre.
I'm a fussy travel agent and I love the Marriott brand so we had booked in for three nights from Christmas Eve in an Executive room so we could relax in the Executive lounge, as we had also booked a room for my son and girlfriend so we could quietly relax in the evening. We went into the lounge about 10 mins before the complimentary drinks and canapes were due to be served but the lounge was bursting at the seams so couldn't get in. The receptionist at the front desk was very apologetic and organised for us to sit in the lobby and have our drinks and snacks there. It was actually very pleasant and a lot quieter than the Executive lounge. Our Christmas Day breakfast was a lot more difficult - no room in the lounge or the restaurant so the only way to get food was with room service - hardly good enough for a 5* hotel. The following two mornings we chose to have breakfast in the restaurant and didn't attempt to get into the lounge again until our last evening. What an experience that was! The smart casual dress code was a joke. Girls there dressed (or lack of) ready for the beach but by far the worst were loud and obnoxious men dressed in singlets, board shorts and flip flops. Why bother having a dress code if it is not policed? There were so many children in the lounge and it gives the guidelines that children under 12 should be supervised, well that didn't work either. Kids were emptying the nuts and other snacks into dishes leaving not much for anyone else. Also people were p
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, Au.

Overnighter

Posted Dec 4, 2016
Pros: Location. Room. Staff.
Cons: n/a
Location: Plenty of bars, restaurants and cafe's all close by.
5 star hotel in a great location. Service was great as always. Staff very friendly. Will definitely return.
Comment from Hotel Management
Dec 12, 2016 by Brisbane Marriott Management, Hotel Management
Thank you for your review and for choosing to stay with Brisbane Marriott.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2016
Hotel was neat and tidy, clean and great view from our room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane city.

A place for my wife & I to celebrate.

Posted Oct 3, 2016
Pros: Staff.
Cons: The bed was a bit soft, but on the whole it was excellent.
Location: Close to restaurants, river ferries and markets.
The food was great and we enjoy our stay to celebrate our birthdays and 25th wedding anniversary and will be back to do it all again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide South Australia

Very comfortable great location reasonably priced

Posted Sep 28, 2016
Room was clean, comfortable and well appointed. Seafood Buffett was great value for money and staff were very friendly and helpful. Highly recommend staying here.
Comment from Hotel Management
Sep 30, 2016 by Brisbane Marriott Hotel Management, Hotel Management
Thank you for choosing to stay with Brisbane Marriott! Your delightful comments are greatly appreciated and we look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Very good location and high standard

Posted Sep 18, 2016
Pros: The rooms were very quiet, clean and spacious, the beds and linens were fabulous.
Cons: Educate guests NOT to chat in front of other people's rooms at 1:30 in the morning.
Location: Just about every location in and around the CBD can be reached on foot.
Quick and easy check-in and check-out. The only disappointment was that I could not obtain a room invoice because the reservations department was unable to separate the cost of the room in Australian dollars from the rest of my package in US dollars, which will make it very challenging for me to claim the official part of my trip from the party on whose behalf I was travelling. In this day and age it should be possible to do that.
Comment from Hotel Management
Sep 26, 2016 by Brisbane Marriott General Manager, Hotel Management
Thank you for choosing to stay with Brisbane Marriott and for your detailed review. We look forward to welcoming you back to Marriott soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Aug 29, 2016
Pros: Staff were always friendly and helpful!
Cons: Pool area...
Location: Near the train station, as well as fine restaurants.
Potential for nice views over water, along the river.
Comment from Hotel Management
Aug 30, 2016 by Brisbane Marriott Management, Hotel Management
Dear Traveller, Thank you for your feedback and pleased to read you enjoyed your Brisbane experience with Marriott
5 out of 5
Recommended
for Everyone
by A verified traveler from Canberra

Beautiful hotel in the heart of the city.

Posted Aug 21, 2016
Beautifully appointed hotel with helpful customer oriented staff.
Comment from Hotel Management
Aug 23, 2016 by Brisbane Marriott Management, Hotel Management
Thank you very much for your review, we look forward to welcoming you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Nice hotel, well presented. Handy for Riverside

Posted Aug 9, 2016
Cons: Get rid of the 2% surcharge on credit card purchases- disappointing after spending so much on staying there and services
Location: Very close to Riverside restaurant area
Enjoyed our stay at the hotel. It was comfortable and clean, staff were helpful and polite. Great restaurant and bar area with good choice of food and drinks available.
Comment from Hotel Management
by General Manager, Hotel Management
Dear traveller, thank you for your review and for your constructive comments. We hope to see you again soon.