All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Close to Prince Charles Hospital and Palliative Care Unit.
Staff members Keija and Aldryx were exceptionally kind and helpful. Thank you.
Carmel
Stayed 2 nights in Mar 2024
Response from Essence on Mar 26, 2024
Thank you for sharing your experience and we are pleased you found comfort in our apartments being so close to your travel needs. We will be sure to share your feedback with our team. We wish you safe travels. Regards Christine
I was so grateful they were able to let me leave my car parked there a couple of hours after checkout. Very helpful
Fleur
Stayed 1 night in Mar 2024
Response from Essence on Mar 26, 2024
Thank you for sharing your experience with us. Our team always tries to assist our guests and go over beyond with our service. We hope to welcome you again soon. Regards Christine
Road works on the side street of our allocated unit during the night made for a less than restful night.
Accommodation was close to supermarket and Westfields shopping centre. Good location near airport for one overnight stay in Brisbane.
Kim
Stayed 1 night in Nov 2023
Response from Essence Apartments Chermside on Nov 29, 2023
Hi KimWe are so sorry for the interruption from the Brisbane City Road Works, unfortunately we have no control over this one. We do hope to have the opportunity of welcoming you again in the near future to enjoy our apartments and facilities.RegardsChristine
Thank you Glen for our review. We are pleased you enjoyed the extra facilities in our 2 Bedroom Suites. We hope to welcome you again soon. Regards Christine
10/10 Excellent
W
Nov 1, 2023
W
Stayed 1 night in Oct 2023
Response from Essence Apartments Chermside on Nov 3, 2023
Thank you for our 10/10 review. We loved it.
8/10 Good
Robert
Traveled with family
Oct 28, 2023
Liked: Cleanliness, amenities
Like that it is closest to the Prince Charles hospital where I had to go with my son.
Didn’t like they suspended the provision of cooked breakfasts in the dining room, only packets of cereal, milk and fruit pieces available at reception to take to the room.
Robert
Stayed 1 night in Oct 2023
Response from Essence Apartments on Oct 29, 2023
Thank you Robert for sharing your experience and we hope your son is recovering well.Yes, our breakfast has changed since covid and now offer a Grab &Go option.We hope to welcome you in the future.Regards Christine
8/10 Good
John
Oct 26, 2023
John
Stayed 1 night in Oct 2023
Response from Essence Apartments on Oct 27, 2023
We appreciate the review John. We hope to welcome you again soon. Regards Christine
I liked the fact that it was one minute walk form the St. Vincent Hospital, could stay late visiting and it was perfectly safe to get home on foot. Liked the continental breakfast. Liked that you could arrive early and have bags looked after. Wonderful guest lounge where you can wait until your room is ready, have a cup of coffee, relax and watch television if you so desire.
Nancy
Stayed 2 nights in Oct 2023
Response from Essence Apartments on Oct 17, 2023
Thank you so much for our review, it is really appreciated. We are so pleased you enjoyed your stay with us.We wish you safe travels and hope to see you again soon. RegardsChristine
We had a nicely appointed large room. The breakfast was the only disappointment. A very limited offering: no bread to toast or any fresh fruit so insufficient for anyone
Doug
Stayed 3 nights in Sep 2023
Response from Essence Apartments on Sep 5, 2023
Thank you Doug for sharing your review and we are pleased you enjoyed our fully self contained apartments.We do offer a small Grab &Go breakfast as our apartments provide a full kitchen to allow guests to cook a delicious breakfast or meal. We also have a variety of cafes locally who provide a hot breakfast. We do hope to welcome you again soon. Regards Christine
8/10 Good
Jennifer
Aug 27, 2023
Liked: Cleanliness, room comfort
The room was very comfortable and clean. Will definitely consider staying there again.
Jennifer
Stayed 1 night in Aug 2023
Response from Essence Suites on Aug 27, 2023
Thank you for choosing to stay with us and we really hope to welcome you again soon. Regards Christine
The staff are always friendly - this is nice when most times you visit due to a medical appointment which can be stressful.
Dominique
Stayed 1 night in Jul 2023
Response from Essence Apartments Chermside on Jul 24, 2023
Thank you Dominique for sharing your experience and our staff always appreciate the feedback from delivering amazing service. We hope you medical appointment went well and we look forward to welcoming you again. Regards Christine
8/10 Good
Shannon
Jul 17, 2023
Shannon
Stayed 1 night in Jul 2023
Response from Essence on Jul 18, 2023
Thank you for reviewing our hotel. We hope to welcome you again soon. Regards Christine
Room we stayed was facing rode Rd and had traffic continually all night night
Arthur
Stayed 1 night in Jul 2023
Response from Essence Apartments on Jul 13, 2023
Thank you for our review Arthur. We are a suburban location which will incur traffic as Brisbane continues to grow at an expedient rate in 2023. We always welcome feedback and happy to assist whilstYou are staying with us in-house. We hope to see you again soon. Regards Christine
8/10 Good
Paul
Jun 30, 2023
Liked: Cleanliness, amenities
was everything we expected, unit was tidy and clean and close to where we wanted to be
Paul
Stayed 1 night in Jun 2023
Response from Essence on Jun 30, 2023
Thank you for our review. We are pleased we met your expectations and look forward to welcoming you again soon. Regards Christine
Property lacks any charm. Ridiculous breakfast options. Mould in bathroom. Checked in for two nights was allotted apartment 0n level one facing main road very noisy I understand if property is heavily booked but had very low occupancy.
Raymond
Stayed 2 nights in Jun 2023
Response from Essence Apartments Chermside on Jun 25, 2023
Hi Raymond, we are sorry we did not meet your expectations. We offer fully self contained apartments to allow guests to cook and our complimentary Grab & Go Breakfast is just a starter. We will certainly investigate your comments regarding the bathroom. We wish you safe travels. Regards Christine
6/10 Okay
Leisa
Jun 16, 2023
Leisa
Stayed 1 night in Jun 2023
Response from Essence on Jul 6, 2023
We thank you for you stay with us and look forward to your next stay.The Essence Team
Unfortunately I will not be rebooking at this property due to standard of cleanliness
Tina
Stayed 2 nights in Apr 2023
Response from Essence Apartments Chermside on Apr 20, 2023
Hi Tina Thank you for sharing your review. Our team were advised by you that a small amount of washing powder was left in the laundry sink. They immediately had this cleaned and apologised. You accepted this and advised no further concerns with your apartment. We again are really sorry for this housekeeping oversight and have liaised with our team as without this feedback we can not improve. We do hope to have the opportunity of welcoming you back again soon. Regards Christine
Property is so close to Chermside Hospital, clean and comfortable and it has very good cooking facilities. Stayed two nights and will definitely stay there again if the need arises.
Katherine
Stayed 2 nights in Mar 2023
Response from Essence Apartments Chermside on Mar 9, 2023
Thank you for our review, it is appreciated and we are pleased you had a comfortable stay with us. We hope to welcome you again soon. Regards Christine
8/10 Good
Anthony
Feb 14, 2023
Liked: Cleanliness, amenities
Close to St Vincents Hospital, friendly staff, allowed to park extra time after checkout.
Anthony
Stayed 1 night in Feb 2023
Response from Essence Apartments Chermside on Feb 14, 2023
Thank you for sharing your experience Anthony it is appreciated and we will be sure to share with our team. We hope to welcome you back again soon. Regards Christine
Response from Essence Apartments Chermside on Mar 10, 2023
Thank you for sharing your experience. We apologies if we did not meet your needs and would welcome a conversation to assist. Regards Christine
10/10 Excellent
Terri-Ann
Jan 26, 2023
Liked: Cleanliness, room comfort
Amazing property and staff
I stayed for the day before and day of my wedding and the staff were amazing! Not only did they give me a beautiful bottle of wine and candle they all wanted to see me and my bridesmaids before we left for the wedding and we’re so lovely and kind. The rooms are beautiful, awesome location and a great price. I can’t recommend Essence apartments enough and would like to say a massive thank you to all the staff - they’re so super friendly 😀
Terri-Ann
Stayed 2 nights in Jan 2023
Response from Essence Apartments Chermside on Jan 26, 2023
Congratulations on your wedding! It was our teams pleasure to look after you and your bridesmaids. We wish you all the best and hope to see you again soon. Regards Christine
6/10 Okay
khaing
Traveled with family
Jan 24, 2023
Guests from the next door were very noisy till 10:30 pm
khaing
Stayed 2 nights in Jan 2023
Response from Essence Apartments Chermside on Jan 24, 2023
Our sincere apologies for the noisy guests. Always feel free to contact reception should this occur to help manage . We do hope to welcome you again soon. Regards Christine
Team was very obliging. Cleanliness was very good. Location was ideal for what I wanted.
Graeme
Stayed 1 night in Jan 2023
Response from Essence Apartments Chermside on Jan 24, 2023
Thank you for sharing your experience, we truly valued your feedback. We hope to welcome you back again soon. Regards Christine
10/10 Excellent
Karlu
Jan 11, 2023
Karlu
Stayed 1 night in Jan 2023
Response from Essence Apartments Chermside on Jan 12, 2023
Thank you Karlu for our 10/10 guest review, our team appreciates positive feedback. We hope to welcome you again to Essence Apartments Chermside.RegardsChristine
Thank you for our review Sheryl, it is truly appreciated and we will be sure to share with our staff. We look forward to welcoming you back soon. Regards Christine
10/10 Excellent
Stephen
Jan 6, 2023
Stephen
Stayed 1 night in Jan 2023
Response from Essence Apartments on Jan 7, 2023
Thank you Stephen for our review. We loved our 10/10. We hope to see you again soon. Regards Christine
Response from Essence Apartments Chermside on Dec 3, 2023
Thank you for our review. Regards Christine
6/10 Okay
Verified traveler
Dec 20, 2022
Liked: Cleanliness, room comfort
Everything was good except the minimum breakfast which should have been advertised beforehand. With only cereal breakfast the price is too high.
Verified traveler
Stayed 1 night in Dec 2022
Response from Essence Apartments Chermside on Dec 20, 2022
Thank you for our guest review, and sorry we did not meet your expectations. We are pleased that everything else was enjoyable.Our team do provide information regarding our Grab & Go breakfast with our reservation confirmations, in room compendium and on arrival. Being a fully self contained apartment this allows guests to prepare and cook a delicious breakfast, lunch or dinner directly in the apartment. We do hope to welcome you back again soon. RegardsChristine
Very clean and comfortable and staff were very helpful
Elaine
Stayed 3 nights in Dec 2022
Response from Essence Apartments on Nov 15, 2023
Thank you Elaine for sharing your experience with us. We are pleased we exceeded your expectations on our guest service and apartments. We hope to welcome you again soon. Regards Christine
Response from Essence Apartments Chermside on Dec 16, 2022
Thank you for your review, we are pleased you enjoyed our location being close to the hospital via our exit on level1. We hope to welcome you back again soon. Regards Christine
10/10 Excellent
Stephanie
Nov 15, 2022
Liked: Cleanliness, room comfort
One night stay
Only stayed one night. Clean and comfortable easy to find good location for what we needed
Stephanie
Stayed 1 night in Nov 2022
Response from Essence Apartments Chermside on Nov 15, 2022
Thank you for sharing your experience it is greatly appreciated and we hope to welcome you back again soon.RegardsChristine
The build is well kept. The staff we encountered were helpful, courteous and friendly. Our room was very clean, spacious, well equipped with a well appointed bathroom, kitchen and general layout. Secure onsite parking at no additional cost was an added bonus.
Thanks Essence team!!
Andre
Stayed 2 nights in Nov 2022
Response from Essence Apartments Chermside on Nov 17, 2022
Thank you Andre for sharing your experience with us and we are pleased you enjoyed our facilities and service. We hope to welcome you back again soon. Regards Christine
We were welcomed as soon as we pulled up in the reception area by the manager.
Very friendly, as were the rest of the staff.
The rooms are well laid out & very clean.
Stephen
Stayed 1 night in Oct 2022
Response from Essence Apartments on Oct 27, 2022
Thank you for sharing your experience with us and we hope to welcome you back again soon. Regards