Get an overview of this hotelFamily-friendly Brisbane hotel in Brisbane Central Business District, walk to Queen Street Mall

Popular property highlights

Free WiFi
Restaurant
Business center
Babysitting or childcare (surcharge)
24-hour front desk

Location

This family-friendly Brisbane hotel is located in the entertainment district, within a 10-minute walk of Brisbane City Hall, Queen Street Mall, and Roma Street Parkland. Suncorp Stadium and Brisbane Convention and Exhibition Centre are also within 1 mi (2 km).

Hotel Features

This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a sauna, and a conference center are onsite.

Room Amenities

All 191 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. Guests will also find pillowtop beds, iPod docks, and 24-hour room service.

Hotel Jen by Shangri-La

Hotel Amenities

Hotel Amenities

Hotel Jen by Shangri-La features a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. 7 meeting rooms are available. This luxury hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Hotel Jen by Shangri-La has designated areas for smoking.

  • Bar/lounge 
  • Elevator/lift 
  • Fitness facilities 
  • 24-hour front desk 
  • Business center 
  • Meeting rooms 7 
  • Tours/ticket assistance 
  • Restaurant 
  • Coffee shop or café 
  • Free WiFi 
  • Dry cleaning/laundry service 
  • Self parking (surcharge) 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Free wired Internet 
  • Computer station 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 7 
  • Luggage storage 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Gift shops or newsstand 
  • Conference center 
  • Designated smoking areas 
  • Total number of rooms - 191 
  • Television in common areas 
  • Number of floors - 17 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Room Amenities

  • Pay movies 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Free bottled water 
  • Refrigerator 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Electric kettle 
  • iPod docking station 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free WiFi 
  • Free wired Internet 
  • In-room safe 
  • Room service (24 hours) 
  • Pillowtop mattress 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Connecting/adjoining rooms available 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

NEST on Roma Street - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Golfing nearby 
  • Hiking/biking trails nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Only service animals are allowed
Union Pay

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: AUD 50.00 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AUD 27 per person (approximately)
  • Self parking fee: AUD 36.00 per day
  • Rollaway bed fee: AUD 55.00 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Brisbane Traders
  • Brisbane Traders Hotel
  • Hotel Traders Brisbane
  • Traders Brisbane
  • Traders Brisbane Hotel
  • Hotel Jen Shangri-La Brisbane
  • Jen Shangri-La Brisbane
  • Jen Brisbane
  • Holiday Inn Brisbane Hotel Brisbane

We should mention

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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