key card control/can gouging
Posted Sep 15, 2016
Your key card is required to control the thermostat in the room, crazy. No water pressure in shower. Front desk girl who checked us out was beyond rude and of little help. DO NOT use the black and white cab company the hotel uses, we had issues with cab drivers being unable to understand address, taking long routes to inflate fare, and the management of the company doesn't care. When checking out, asked for a different cab company & front desk REFUSED to call another company despite expressing our concern over the ethics of the company they recommend, she basically ignored our concerns, and gave me a # to call myself. apparently the IBIS has no regard or care if their customers are being scammed.