We booked on Wotif and were disappointed with the room...it's almost as if any of the deals that are offered end up being given the worst room in the hotel. It was pokey, dark and had a view of nothing...piked in a corner ...the bathroom was the smallest bathroom I've ever experienced in a hotel.
I really don't think it was a 4.5/5 star hotel.
The location was awesome. Pool wasn't as "heated" as expected...spa temperature was also way too cold for this time of the year...and no sauna??? :-(
The gym was small and pokey with hardly any equipment. I really expected so much more for what was advertised as pretty much a 5 star hotel.
Comment from Hotel Management
Oct 7, 2016 by Adi, Hotel Management
Thank you for the feedback. We do not advertise that we are a 5 star hotel. We have a variety of rooms at out hotel. From Hotel room to 2 Bedroom apartment & they certainly do differ in size. For our guests who loves a nice view we have City view room that we highly recommend & they are also on higher floors. I can understand your disappointment if you assumed we were a 5 star hotel. Our hotel is great value for money so I hope to see you again at Mantra South Bank Brisbane.