Ratings based on 1,784 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Good location in the city

Posted Aug 20, 2015
Pros: Clean and neat and tidy.
Cons: The shower leaked water onto the floor. The design is the problem.
Location: The location is within walking distance to the train station and the city but there werent many places close by for food.
Overall very pleasant. The staff were friendly. There was a restuarant bar attached to the hotel but it wasnt open all the time. A 10 minute walk to the station and other food outlets.
5 out of 5
Recommended
for Everyone
by A verified traveler from G

Nice place close to town

Posted Aug 17, 2015
Staff at reception , Em was amazing , excellent customer service skills and good communication and very helpful:) need more people like her at hotels to make a difference , she's a star
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 16, 2015
It was ok. Room was small and a bit claustrophobic. Bed comfortable and great shower. Very quiet.
3 out of 5
Recommended
for Everyone
by A verified traveler from tokyo

Posted Aug 15, 2015
おしゃれ感は少しありますが、部屋はかなり狭いです。ツインベッドルームでしたが、ふたつのトランクを開けるのがきりきりです。景色はありません。レストランはホテルにあるだけで、近くにはありません。セントラル駅には地図では近いですが、抜け道を知らないと遠いし迷います。
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, comfy hotel near CBD

Posted Aug 11, 2015
Great staff, very clean room, quiet area. Close to Central Station and CBD. Rooms were a bit small but you're not in the room much anyway. The bed was extremely comfortable! ! Highly recommended.
4 out of 5
Recommended
for Everyone
by A verified traveler

Would stay again for sure

Posted Jul 20, 2015
Great location.v near city.bed extremely comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2015
Friendly and helpful staff, hotel in a great location, ridiculously comfortable bed and great restaurants within walking distance. What's not to like!
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Nice hotel close to town but still quiet

Posted Jul 6, 2015
The beds were very comfy and the shower was great. Couldnt have asked for more
4 out of 5
Recommended
for Everyone
by A verified traveler from 千葉県船橋市

おもてなしの心がこもるハウスキープ

Posted Jul 3, 2015
私の部屋は、たまたま机も椅子もなく不自由しました。エアーコンディショナーもほとんどきかなくて、寒かった。でも、具合が悪くハウスキーパーを断わった日に、部屋のドアーの外に、タオル一式とコーヒー紅茶ミルク シャンプー石鹸など補充して欲しい物が、すべてかわいい籠に入れられて、置いてありました。とても嬉しかった。こんな事は、初めてでした。
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth

A lovely boutique hotel, great customer service an

Posted Jun 21, 2015
This boutique hotel provided a superior level of customer service
Comment from Hotel Management
Aug 11, 2015 by Emma Cole, Hotel Management
Dear Stephen, I am so delighted to hear the hotel provided you with a superior level of customer service. I thank you for leaving such great feedback and look forward to accommodating you in any future visits to Brisbane. Kind Regards, Emma Cole - Guest Service Agent