Friendly, helpful staff and great central location
Posted Sep 14, 2016
Staff were very friendly and helpful in storing my luggage when I arrived early morning, checking in and out, booking taxis, etc.
The lobby is lovely, however the room I was in was in need of refurbishment, although kept clean and comfortable.
The hotel is located in the heart of Brisbane, which meant I could walk to the Southbank Conference I was attending, the train station, the central shopping district, as well as the Museum and Art Galleries.
Comment from Hotel Management
Sep 29, 2016 by Kristie-Lee Taylor Guest Services Manager, Hotel Management
Hi TC, thanks for the comments. I'm pleased to say that we are currently working on some improvements to the hotel rooms and I hope we get the chance to share this with you soon. Appreciate you taking the time to share this here. Thanking you, Kristie-Lee Taylor Guest Services Manager