Desk, iron/ironing board, cribs/infant beds, rollaway beds
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Reviews of Metro Hotel Ipswich International

3.5 out of 5
Metro Hotel Ipswich International
43 South Street, Ipswich, QLD

Reviews

8.4

Very Good

Rating 10 - Excellent. 245 out of 580 reviews" "
Rating 8 - Good. 245 out of 580 reviews" "
Rating 6 - Okay. 67 out of 580 reviews" "
Rating 4 - Poor. 16 out of 580 reviews" "
Rating 2 - Terrible. 7 out of 580 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Smell on entry and hall was was overwhelming bad similar to stale smoke air conditioner would not turn off and shower was appalling
Stayed 1 night in May 2019

8/10 Good

Tony

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Friendly reception staff and nice rooms. Great location for events at the civic centre.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
Easy access. Close to St Andrews Hospital which was the primary reason for my stay.
Stayed 1 night in Apr 2019

10/10 Excellent

GEOFF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay it was clean and easy accessible
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Good location, easy walk to shops and restaurants.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Great location, quite close to a couple of bars and eateries
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ample lighting with comfortable bed, room was very clean. Convenient breakfast down stairs & great location close to restaurants & shopping center.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to restaurants and pubs, central location
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Lovely stay thank you. Good location, comfy room and satisfying breakfast.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable quiet room. Good breakfast at buffet. Friendly helpful staff.
Stayed 1 night in Dec 2018

8/10 Good

Lee, Wentworth Falls

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a sometimes user I found the Metro Very good. No complaints. Room was clean, comfortable and easily accessible at any time. Under cover car park is good. I felt safe which is important to me as an older woman alone. Staff were very helpful, polite and friendly.
Stayed 2 nights in Nov 2018
Response from Metro Hotel Ipswich International on Nov 28, 2018
Thank you for staying with us , we are thrilled to know that you enjoyed your stay with us, we look forward to seeing you again soon.

6/10 Okay

N, Townsville

Liked: Staff & service, room comfort
Disliked: Cleanliness
Floor was not clean (French fries under the cupboard and very dusty and dirty under beds) disappointed no microwave in room. Buffet breakfast was very pricey for child. Paid $14 for a five year old child which is ridiculous. Room was Ok value for amount paid just a shame it Wasn’t a little cleaner .
Stayed 2 nights in Nov 2018
Response from Metro Hotel Ipswich International on Nov 17, 2018
Thanks for staying with us. We appreciate your feedback and issues you have raised.

10/10 Excellent

Martin, Deniliquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located to the hospital - reason of my stay. Staff extremely helpful = Epitome of Hospitality. Nothing was too much trouble. Sandra & Chris on front desk excellent. Warwick in the bar very attentive.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Cookie, Qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice ,in the middle of Ipswich,very close to the art gallery & museum, good restaurants around , lovely in-house restaurant and bar ,very helpful housekeeping staff. We had a great stay and would stay there again
Stayed 3 nights in Oct 2018

8/10 Good

Lee, Brissy

Liked: Cleanliness, staff & service, room comfort
Nice place to stay except I ordered room service and the burger was cold. I asked for another one and it was the same. I feel the burger, bacon and cheese must have been frozen and reheated but not hot enough. Couldn’t eat it as worried I might get sick.
Stayed 2 nights in Oct 2018
Response from Metro Hotel Ipswich International on Nov 17, 2018
Thanks for staying with us. We appreciate your feedback.

8/10 Good

DavidL, Sydney

Liked: Staff & service, property conditions & facilities, room comfort
Central, quiet and nearby quality cafes
Pros: We have stayed here before and will do so again. The design, layout, facilities, toiletries and tea/coffee making are OK if you accept a few minor inconveniences, i.e., it’s difficult to fill the electric kettle as it doesn’t fit under the sink tap. Cons: In our room (504) the shower was over a bath and there was significant mildew around the bath/tile joint, not a good look. Furthermore the paint and plaster were peeling off the wall beside the window, ditto for looks. A bit of attention to detail would put the class back into what is actually a pretty decent hotel.
Stayed 3 nights in Oct 2018

2/10 Terrible

Jo, Gladstone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
No problems, but bath/shower a bit small. Bath very narrow: no anti slip mat.
Stayed 1 night in Oct 2018

8/10 Good

Katie, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a netball tournament on at the indoor centre, and it was perfect for us. It was so close and great amenities for what we needed. Very comfortable stay and close to everything.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Close to where we needed to be and easy access
Stayed 3 nights in Sep 2018

6/10 Okay

Laura, Brisbane

Liked: Staff & service
Disliked: Cleanliness
Lovely reception staff and close to restaurants, cafe and supermarket, however the room was dated, bed uncomfortable and unfortunately not very clean. There were many hairs in the bathroom, the shower curtain was mouldy and the shower very pokey. Bedding was stained and light fixtures were full of bugs and extremely dusty.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Floor was dirty, bathroom noise from next unit very intrusive
Stayed 2 nights in Sep 2018

10/10 Excellent

Lance, ACT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room and well appointed. Convenient location.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
It is near the centre and the rooms were clean ,I would go back there and recommend it to others.
Stayed 1 night in Sep 2018

8/10 Good

Jen

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Not like it used to be
Hotel staff were amazing, very friendly and helpful. I enjoyed room service from the restaurant, the food was delicious. I found $24 for a full buffet breakfast a little expensive, but it was very convenient and plenty of it. The most disappointing part was the room cleanliness. There were two teaspoons which were still dirty with what looked like dry yoghurt on them, and a used toothpick on the chair. The wine glasses had greasy finger prints all over them. Which makes me wonder how these items were "cleaned" when there were no facilities in the room to do so.The tiles in the shower had soap scum and looked like they needed a good scrub. The bed and pillows were comfortable and the towels nice and fluffy.
Stayed 4 nights in Aug 2018

10/10 Excellent

Frances, Sunshine Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Metro Hotel Ipswich
Hotel very central for our purpose. Receptionist very friendly, efficient & courteous. Breakfast facilities excellent. Parking facilities available
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Location suited us. Staff very friendly and helpful.
Stayed 1 night in Aug 2018

8/10 Good

Greg, wagga wagga nsw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to centre of eating places
It was neat clean room with good facilities and also provided parking
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location. Friendly staff. Well appointed room.
Stayed 1 night in Aug 2018

8/10 Good

Jamahl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly people. Good value for money. If you are staying for a stop over it's worth spending the extra twenty and staying here.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean apartment with friendly staff. Good value
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice comfortable hotel close to where we needed to be for the weekend,and right in city,within walking distance of most things.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Close to town - great location
Room cleaniness was average. Shower over bath with shower curtain wasn't very nice. General room was a bit old - not sure if aircon/heating was working.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and easy to get to. Staff were very friendly. The room was clean and comfortable. Bed and pillows were comfortable too. Would definitely stay again.
Stayed 1 night in Jun 2018

10/10 Excellent

Sharon, Sunshine Coast & Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel close to the city park the car and walk
Our family went to Ipswich for a celebration We enjoyed staying in the city we could walk to coffee shops and shopping centre.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The 3 tubes of bathroom shampoo, body wash gel and conditioner were difficult to decipher which was which, i.e. the print on them was too small and unless you had glasses in the bathroom which few people have, they're too difficult! Bring back some decent soaps...
Stayed 1 night in Jun 2018

8/10 Good

Liz, Blue Mountains.NSW>

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy for what I needed to do.
Everything went smoothly.Parking was almost a problem - not that many spaces for such a big place.
Stayed 2 nights in Jun 2018

10/10 Excellent

lynell, cairns

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, Sandy on reception was amazing, restaurant food & service was excellent, would defiantly stay again & recommend to friends & family
Stayed 4 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Would've been better if I was checked into the right room
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located. Breakfast was great. Could hear noise from adjoining room.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very well presented
Great location and very well presented, staff were friendly and we Enjoyed our stay
Stayed 1 night in May 2018