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Overview of Novotel Brisbane Airport

Photo gallery

Lobby
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationDFO Brisbane6 min walk
    Popular LocationDoomben Racecourse4 min drive
    Popular LocationEagle Farm Racecourse5 min drive
    AirportBrisbane, QLD (BNE)7 min drive
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  • Premier Room, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Room, 1 King Bed
  • Standard Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsStandard Room, 1 King Bed
  • Executive Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 560 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed
  • Standard Double Room, 2 Double Beds

    4.8/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Double Room, 2 Double Beds

About this area

Brisbane

Located in Brisbane, Novotel Brisbane Airport is in an area with good airport proximity. Howard Smith Wharves and Story Bridge are notable landmarks, and some of the area's activities can be experienced at Brisbane Cruise Terminal and Eagle Street Pier. Consider Riverstage for a night out, and don't miss South Bank Parklands, a top local attraction.
Visit our Brisbane travel guide
Popular Location

What's nearby

  • DFO Brisbane - 6 min walk
  • Doomben Racecourse - 4 min drive
  • Eagle Farm Racecourse - 5 min drive
  • Portside Wharf - 9 min drive
  • Brisbane Cruise Terminal - 10 min drive

Getting around

  • Brisbane Toombul Station - 4 min drive
  • AirportBrisbane, QLD Airport (BNE) - 7 min drive

Restaurants

  • Catalina Restaurant — 1 min walk
  • Brickhouse Cafe — 3 min drive
  • Saabi on Manson — 3 min drive
  • Dolci Sapori — 4 min drive
  • Viale Canova — 4 min drive

About this property

Novotel Brisbane Airport

Luxury Brisbane hotel in Brisbane Airport with free local shuttle
A restaurant, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. An area shuttle is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite. All 157 rooms feature comforts like premium bedding and pillow menus, while conveniences include refrigerators and coffee makers. 24-hour room service and WiFi are standard, as are LCD TVs with cable channels.
Novotel Brisbane Airport offers 157 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per 24-hour period)
  • Available in some public areas: WiFi (AUD 10 per 24-hour period)

Parking and transportation

  • Self parking on site (AUD 25 per night)
  • Valet parking on site (AUD 35 per night)
  • Extended parking on site (surcharge)
  • Onsite parking is wheelchair accessible
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 4:00 PM - 10:00 PM
  • Airport shuttle at scheduled times
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 5:30 AM–10 AM: AUD 29.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Sauna

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • English

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (1292 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Express check-in

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from May 19 2020 to March 31 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 29.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 6 per person (one-way)
  • Self parking fee: AUD 25 per night
  • Valet parking fee: AUD 35 per night
  • Early check-in fee: AUD 80 (subject to availability)
  • Late check-out fee: AUD 80 (subject to availability)
  • Rollaway bed fee: AUD 60.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Brisbane Airport Novotel
Novotel Brisbane Airport
Novotel Hotel Brisbane Airport
Novotel Brisbane Airport Hotel Brisbane
Novotel Brisbane Airport Hotel
Novotel Brisbane Hotel
Novotel Brisbane Airport Hotel
Novotel Brisbane Airport Brisbane Airport
Novotel Brisbane Airport Hotel Brisbane Airport

Frequently asked questions

Can I cancel my reservation for free at Novotel Brisbane Airport and receive a full refund?
Yes, Novotel Brisbane Airport offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Brisbane Airport cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel Brisbane Airport have a pool?
Yes, this property has an outdoor pool.
Is Novotel Brisbane Airport pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Brisbane Airport?
Self parking is available for AUD 25 per night. Valet parking is available for AUD 35 per night. Extended parking is available for a fee.
What time is check-in at Novotel Brisbane Airport?
Check-in is from 2 PM - midnight. Early check-in is available for a fee of AUD 80 (subject to availability).
What time is check-out at Novotel Brisbane Airport?
Check-out is at 11 AM. Late check-out is available for AUD 80 (subject to availability).
Does Novotel Brisbane Airport provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AUD 6 per person, one-way, applies.
Where is Novotel Brisbane Airport located?
Located in Brisbane Airport, this luxury hotel is 0.3 mi (0.5 km) from DFO Brisbane and within 3 mi (5 km) of Portside Wharf and Brisbane Cruise Terminal. Doomben Racecourse and Eagle Farm Racecourse are also within 3 mi (5 km).
4.3
Excellent
5 - Excellent
486
4 - Good
369
3 - Okay
98
2 - Poor
35
1 - Terrible
12

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and good price close to airport
very helpful and friendly staff
Stayed 1 night in Mar 2020

2/5 Poor

Traveled with family and small children
Happy face iconLiked: Amenities
Sad face IconDisliked: Cleanliness, property conditions & facilities
Dissapointed that the room was dirty; rubbish in the room and hadn't been cleaned. Breakfast service was poor with limited choice. Customer service poor as had questions of staff re shuttle and was provided nothing.
Stayed 1 night in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service, spacious rooms. The free car parking is $25 a night.
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, attentive service by all staff we encountered
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to city and airport. Right next door to DFO.
Stayed 2 nights in Mar 2020

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