Stop over stay
Posted Nov 18, 2016 on Hotels
We arrived after reception had closed....our key was left out.
The room was spacious, and generally clean, as was the bathroom, although there was a bit of mould around the bath itself.
After settling in to our room, we just wanted to have a shower and a nice coffee/tea after a long flight.
No kettle! Had cups,tea, coffee, spoons, milk but no kettle
Rang the 24hr help line and the girl apologised but could not do anything apart from advising us that we would get one at reception in the morning....not going to work either as we were to check out at 6.30 am to fly out at 8am and reception didn't open until 7am.
Very disappointed, and for a Saturday night!
The price for the room was reasonable but after paying $40.00 for a taxi ( who I believe ripped us off) as the Hotel was only 7 kms from the airport, it would have been cheaper to have paid the same price to stay right at the airport.
I would recommend staying at the airport than to pay a for cheaper hotel plus taxi.