Annoying fire alarms + poor facility conditions
Posted Jul 10, 2016 on Wotif
This hotel looks 4-star, but the facility condition is worse than no-star hotels. It is not that the facility is bad, it is that things are in poor condition. Three out of the four bed side lights were not working, the shower switch fell off with a light pull, the glass door sounds like breaking when closed.
We did an after hour check-in. The Internet vouchers which are supposed to be included in the envelope were not there. When I go to the counter the next day, the staff was still not there 30 min after the opening hour. Then we were given only one day voucher (we stay for 6 days) and we had another downtime when discovering this. Then I asked for two vouchers which are supposed to be valid for 3 days each, but evidentially, they expired only after one day.
The worst of all, the fire alarm ringed THREE times with NOTHING happened during our 6 day stay. Two in the day time and the other happened at 9pm after we already fell asleep. Likely it is because of the poor condition of the fire alarm equipment.
Moreover the air conditioner makes the room very dry and it is very noise (cars running by) in the night.