Ratings based on 1,497 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from brisbane

great views of the botanical garden.

Posted May 26, 2015 on Lastminute
Pros: location and size of the rooms
had the pleasure of staying her for one night, staff welcoming and polite, room well equipped with everything one would need on holiday e.g iron, some cooking equipment. Hotel facilities clean. would stay again.
5 out of 5
Recommended
for Couples
by A verified traveler

Thank-you

Posted May 13, 2015 on Hotels
Staff were excellent.Friendly,genuine and went out of their way to make our stay enjoyable and memorable (best service we have experienced in Brisbane by far). Thanks.
4 out of 5
Recommended
for Business Travelers
by Andrew from Wellington New Zealand

Excellent location in Brisbane - overall great hot

Posted Apr 30, 2015 on Hotels
Great location, hotel rooms were very spacious albeit a little dated interior wise.
Comment from Hotel Management
Jul 11, 2015 by Kayte, Hotel Management
Hi Andrew, Thank you for the feedback and we are delighted that you enjoyed the location and spaciousness of Quay West. We hope you return again soon. Kind regards Kayte Staraj General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2015 on Wotif
Nice place, great staff. Bathroom could do with a reno but overall the room was spacious and clean
Comment from Hotel Management
Apr 30, 2015 by Kayte, Hotel Management
Hi there, Delighted you enjoyed Quay West and thanks for mentioning the staff. The bathrooms are a little dated however are due for renovation in 2016. Kindest Kayte Staraj General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great views from higher floors

Posted Apr 25, 2015 on Wotif
Pros: Balcony.
Cons: Free wifi
Well located, spacious and comfortable apartment for a short stay. They charge a lot for wifi however.
Comment from Hotel Management
Apr 30, 2015 by Kayte, Hotel Management
Hi, We thank you for your feedback and hope you will choose to stay with Quay West when you return to Brisbane Kind regards Kayte Staraj General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from australia

best of both worlds - close to river and gardens

Posted Apr 25, 2015 on Wotif
Pros: Home away from home. Full kitchen and spacious living room.
Cons: Breakfast. Not up to it. Most apartment/hotels have extensive breakfast bars. Not here. It needs substantial revamp. I wouldn't eat in the hotel again
Location: Perfect. A view of the botanic gardens and less than 5 minutes walk to the river.
I enjoy staying at this apartment/hotel very much. It's located perfectly, just on the periphery of the CBD where you get to trot over the road to the botanic gardens or down the road to the river promenade. The staff are friendly and accomodating. The facilities however need some care and attention including their in-house breakfast and meals area - which is not really up to scratch. But I would recommend the apartments to people who are in Brisbane for work over a few days. Feels like a home away from home. And you can always head down to the river for meals - breakfast and dinner options abound down there.
Comment from Hotel Management
Apr 30, 2015 by Kayte, Hotel Management
Hi there, Thank you for your feedback and we are delighted you enjoy the location and convenience of Quay West, we hope to see you again soon. Kind regards Kayte Staraj
3 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Apr 19, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from perth wa

City hotel in the park

Posted Mar 20, 2015
Lovely place to stay with the convenience of the city but without breathing it. Wonderful views of the river and Botanic Gardens. Beautiful and modern suites to stay. Comfortable and homely. Excellent.
Comment from Hotel Management
Mar 23, 2015 by Kayte, Hotel Management
Hi Helen, We are delighted that you enjoyed Quay West and we hope to welcome you back again soon. Kind regards Kayte Staraj General Manager
5 out of 5
by John

Posted Mar 14, 2015 on Wotif
Comment from Hotel Management
Mar 14, 2015
Hi, We are so glad you enjoyed everything that Quay West has to offer. Kayte Staraj, General Manager
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Mar 8, 2015 on Hotels