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Overview of Sofitel Brisbane Central

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Featured Image
Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, sun loungers
View from Room
Premium bedding, down comforters, pillowtop beds, in-room safe

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationBrisbane Private Hospital5 min walk
    Popular LocationQueen Street Mall9 min walk
    Popular LocationEagle Street Pier11 min walk
    AirportBrisbane, QLD (BNE)25 min drive

Choose dates to view prices

  • Junior Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 700 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed
  • Luxury Room, 1 King Bed, City View

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed, City View
  • Classic Junior Suite

    Room amenities

    • 700 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsClassic Junior Suite
  • Superior Double Room, 2 Double Beds

    4.5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 2 Double Beds
    More detailsSuperior Double Room, 2 Double Beds
  • Luxury Double Room, 2 Double Beds, City View

    4.3/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    • 2 Double Beds
    More detailsLuxury Double Room, 2 Double Beds, City View
  • Superior Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Luxury Room, 1 King Bed

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed

About this area

Brisbane

Located in Brisbane, Sofitel Brisbane Central is in the city center and near the boardwalk. Eagle Street Pier and Brisbane Cruise Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Brisbane Botanic Gardens and Roma Street Parkland. Traveling with kids? Make time for South Bank Parklands, or check out an event or a game at Suncorp Stadium. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's central location.
Visit our Brisbane travel guide
Popular Location

What's nearby

  • Brisbane Private Hospital - 5 min walk
  • Queen Street Mall - 9 min walk
  • Eagle Street Pier - 11 min walk
  • St. Andrew's War Memorial Hospital - 12 min walk
  • Roma Street Parkland - 13 min walk

Getting around

  • Brisbane Central Station - 4 min walk
  • AirportBrisbane, QLD Airport (BNE) - 25 min drive

Restaurants

  • Sophie's Deli — 1 min walk
  • Thyme2 Restaurant — 1 min walk
  • The Pantry — 4 min walk
  • Collective Kitchen & Bar — 4 min walk
  • Cafe 63 — 5 min walk

About this property

Sofitel Brisbane Central

Family-friendly Brisbane hotel in Brisbane Central Business District, walk to Queen Street Mall
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 416 individually decorated rooms feature WiFi and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also find conveniences like refrigerators and coffee makers.
Sofitel Brisbane Central offers 416 accommodations with DVD players and safes. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 62-inch LCD televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

This Brisbane hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stephanies Spa Retreat has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 29.50 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: AUD 47 per night
  • Street parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 12-32 per person
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Art gallery
  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • DVD player
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • 13 meeting rooms
  • Conference center (14273 square feet of space)

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Accessible bathtub
  • Braille signage
  • Grab bar in shower
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 62-inch LCD TV
  • Digital channels
  • DVD player
  • Pay movies
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12 and AUD 32 per person (approximately)
  • Fee for in-room wireless Internet: AUD 29.50 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 55 per vehicle (one-way)
  • Self parking fee: AUD 47 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sofitel Brisbane Central
Sofitel Hotel Brisbane Central
Accor Brisbane Central
Brisbane Sofitel
Sofitel Brisbane Central Hotel Brisbane
Sofitel Brisbane Central Hotel
Sofitel Central Hotel
Sofitel Central
Sofitel Brisbane Central Hotel
Sofitel Brisbane Central Brisbane
Sofitel Brisbane Central Hotel Brisbane

Frequently asked questions

Can I cancel my reservation for free at Sofitel Brisbane Central and receive a full refund?
Yes, Sofitel Brisbane Central offers free cancellation on select room rates, because flexibility matters! Please refer to Sofitel Brisbane Central cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sofitel Brisbane Central?
As of Nov 25, 2020, prices found for a 1-night stay for 2 adults at Sofitel Brisbane Central on Nov 29, 2020 start from $129, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sofitel Brisbane Central have a pool?
Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM.
Is Sofitel Brisbane Central pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Sofitel Brisbane Central?
Self parking is available for AUD 47 per night.
What time is check-in at Sofitel Brisbane Central?
Check-in is from 2:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Sofitel Brisbane Central?
Check-out is at 11 AM. Late check-out is available for a fee (amount may vary, subject to availability).
Does Sofitel Brisbane Central provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AUD 55 per vehicle applies.
Where is Sofitel Brisbane Central located?
This family-friendly Brisbane hotel is located in the business district, within a 15-minute walk of Queen Street Mall, Eagle Street Pier, and Roma Street Parkland. Brisbane Botanic Gardens and South Bank Parklands are also within 1 mi (2 km). Brisbane Central Station is only a 4-minute walk and Brisbane Roma Street Station is 10 minutes.
4.4
Excellent
5 - Excellent
568
4 - Good
283
3 - Okay
87
2 - Poor
36
1 - Terrible
10

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with group, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding, with quick check in and questions answered. Rooms very comfortable. Restaurant for breakfast was on the expensive side, however the Accor Plus discount made prices reasonable and food was delicious.
Stayed 1 night in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Lost a little shine (probably Covid's fault?)
Nice enough, but not really worth the extra money unfortunately. I know it's isn't the hotel's fault, as Covid meant that most of the place was closed (Bars, pools, spas, restaurants) But there are things I noticed that weren't right and actually let the hotel down. Silly things like some rubbish just outside the lift on out level that stayed there all weekend, which I was surprised about. I've stayed at Sofitel before and this was poorest experience so far.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very central to Sofitel. We walked everywhere. Staff were very helpful. Great bar area....(Pina Colada’s were the best) and the restaurant was awesome. Every meal we had was delicious 😋 Highly recommend.
Stayed 3 nights in Jul 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break
Stayed 1 night in Jul 2020

1/5 Terrible

Traveled with partner
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Checkin wasn't available until 3pm, there were no staff around to help, everything was closed down, no buffet breakfast or valet parking, even though they emailed me and charged me for an upgrade for both those items... It was like staying at an abandonded hotel...
Stayed 1 night in Jul 2020