Ratings based on 117 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Hobart

Great hotel in the center of the city.

Posted Dec 19, 2016
Pros: Everything.
Cons: Can't fault it.
Location: Close to restaurants at all meal times. Lots of options in different cuisines and price ranges. Short stroll to the train station.
Couple of nights stay for work. Quick and easy check in. Staff were friendly and helpful. Room was spacious, comfortable and clean. Curtains kept out the morning light/heat. Fast check out.
Comment from Hotel Management
Dec 23, 2016 by Kristian_Lindhe, Hotel Management
Many thanks Chris. We really appreciate your kind words and look forward to welcoming you back many more times in the future.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Melbourne, Victoria

Great hotel for business travellers

Posted Dec 4, 2016
Pros: Bathroom was excellent, very modern and well kitted out.
Location: I was there for a conference, short walk to pretty much everything.
Excellent staff and amenities, close and convenient to everything, very clean and tidy and excellent service. Was staying there for a 2 day business conference that was hosted elsewhere but within walking distance.
Comment from Hotel Management
Dec 11, 2016 by Kristian_Lindhe, Hotel Management
Many thanks David. I have passed on your comments to the team as I know they will be delighted to hear your kind words. See you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great Value

Posted Nov 29, 2016
Pros: Location and amenities.
Cons: Nothing
Location: As above
Close to CBD, quiet and staff were great. Got a free room upgrade.
Comment from Hotel Management
Dec 11, 2016 by Kristian_Lindhe, Hotel Management
Thanks Simon! Glad you had a great stay
3 out of 5
Recommended
for Everyone
by A verified traveler from penrith NSW

Posted Oct 27, 2016
I had a 1 king bed apartment, but the bathroom was so small that the toilet was behind the entrance to the bathroom door and the door stopper was next to the toilet. If you used the toilet you had to be aware of any one walking in (because the door would hit you) and when you used the toilet you stood on the door stopper. The shower was above the bath with glass screen to the front about 2/3 rds. of the length of the bath, glass was also placed at the end of the bathe to stop the water going on to the toilet. Their was no handle to grip to get in or out of the shower, and if you slipped you would go into or thru the glass surroundings. the bathroom was too small and needs to be redesigned.
Comment from Hotel Management
Oct 30, 2016 by Kristian_Lindhe, Hotel Management
Thanks for your review. We're sorry to hear that your experience did not meet your expectations. We appreciate your comments regarding the bathrooms and will keep this in mind when we next refurbish our rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location close to shopping and city sights.

Posted Aug 22, 2016
Pros: Convenient location and all the amenities. Was wonderful to have a kettle.
First trip to Brisbane. Very much enjoyed the welcoming staff and nice room. Arrived tired from long flight at 10:00am and our room was ready!
Comment from Hotel Management
Aug 24, 2016 by Kristian_Lindhe, Hotel Management
It was a pleasure having you stay with us! Thank you for your kind words. We look forward to seeing you again one day in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Queensland, Australia

Great location in the heart of the city

Posted Jul 12, 2016
Pros: The service, comfort and location
Cons: Cheaper parking for guests
Location: Casino, theatre and shops all within a short walk
5 star service and facilities, great value for money
Comment from Hotel Management
Jul 14, 2016 by Kristian_Lindhe, Hotel Management
Many thanks for your review 5star girl. We're delighted you enjoyed The Sebel and hope to see you back in Brisbane in the near future.
4 out of 5
Recommended
for Families
by A verified traveler from Singapore

Great Location with eateries around the hotel

Posted Jun 21, 2016
Pros: Location and the friendly customer service officers
Cons: Kitchenette - hygiene and cleanliness has to be improved
Location: Near to shopping malls, casino (Treasury Hotel), supermarkets and lots of eateries nearby.
Location: Good Accessible: Good Eateries: plenty nearby - nice burger around the corner of the hotel - sold by koreans. Kitchenette: Kettle is really dirty and we couldn't use it at all. The Utensils were dirty. Hence you have to wash them thoroughly before using. Room and bathroom: Clean - no issues
Comment from Hotel Management
Jun 25, 2016 by Kristian_Lindhe, Hotel Management
Thank you for taking the time to review your recent stay at The Sebel Brisbane. We were delighted to read you enjoyed your stay overall, with the location of the hotel and the customer service the highlights of your experience. We were disappointed to hear the cleanliness of your room fell short of expectations, but appreciate you bringing this to our attention. We hope to restore your faith moving forward and welcome you back to the hotel in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bendigo

Great Location

Posted Jun 6, 2016
Pros: Location & cleanliness
Cons: Nothing
Location: Queen Street mall only a few mins walk, the Gabba a bit over 30 min walk away
Great central location and a close walk to everything. Room was very clean and comfortable. Staff very friendly. Highly recommend and would not hesitate to stay again
Comment from Hotel Management
Jun 13, 2016 by Kristian_Lindhe, Hotel Management
Daryl & Julie thank you for your wonderful review. We were delighted to read you loved your stay. We hope to welcome you back to Brisbane very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Fantastic staff

Posted May 12, 2016
Very close to everything being in the heart of the CBD. And short walk to Southbank. Apartment had lots of room and everything you need at a very clean standard. Room service fantastic. But most of all staff are very very good. Friendly, welcoming and do everything to provide you with a fantastic stay. Would definitely stay here again.
Comment from Hotel Management
May 16, 2016 by Kristian_Lindhe, Hotel Management
Thanks for the great review Lizzie. I will pass on your comments to the team as I know they will be delighted with your kind words. We look forward to welcoming you back in the near future. Kristian
5 out of 5
Recommended
for Everyone
by A verified traveler from adelaide

Heart of CBD

Posted Apr 30, 2016
Best location , friendly staff and offer free wifi
Comment from Hotel Management
May 3, 2016 by Kristian_Lindhe, Hotel Management
Jason many thanks for the great review. We're delighted you enjoyed your time with us and we hope to welcome you back to Brisbane soon. Regards Kristian