Posted Jan 22, 2017 on Hotels
Terrible! Should never have been on Hotels.com website, but then I don't think Hotels.com care what motels they list as long as they are making a profit. Should've known something was amiss with a police car at the entrance. But we couldn't get a refund thanks to Hotels.com policy. After we checked in we got a loud knock on the door, which was basically frightening. But I opened the door and the woman on the other side asked where the "usual person" was. Naturally I had no idea what she was talking about but she disappeared when she realised that person was not there. The door lock was also very loose. So we didn't feel safe and my wife was basically petrified and wanted to leave. But we couldn't get a refund that evening so I requested we move rooms at reception. Eventually they did find me a room, after first telling me there were no rooms left. The next room was marginally better and we felt a fraction safer being near the reception, but this was an awful situation to be in, Hotels.com should have done their homework and basically blacklisted this place, very rough, noisy and menacing, but I suspect they have plenty more motels on their books as bad as this, so I will not be putting my trust in Hotels.com again, in fact I should be asking for a refund for a room that wasn't even cheap.