Ratings based on 226 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
76% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Tennessee

Great staff, room outdated, tiles loose in shower.

Posted Aug 27, 2016
Bed uncomfortable, pillows pathetic, shower tiles falling off, luggage rack so rusted looks like it sat out in the rain. Skimpy on amenities, small towels that were aged. staff is your only saving grace! Staff great!
2 out of 5
by A verified traveler

Disappointed

Posted Aug 23, 2016
Had some issues in the room, which they took care in a timey fashion but never cleaned the room that day after they made a mess from the repairs. Should have received some compensation for the troubles but never did nor never was asked upon checkout. Wouldn't recommend.
3 out of 5
by A verified traveler from Ontario

Good Hotel Easy Drive to Bristol Speedway

Posted Aug 22, 2016
Pros: Location, clean, comfortable beds
Cons: Our room had a small water leak on vanity, told office they said it would be addressed
Location: Close to Interstate 81, close to Bristol Speedway
Good hotel, clean and in reasonable shape, easy to get to and from Bristol Speedway
2 out of 5
by A verified traveler

Never again

Posted Aug 4, 2016
Pros: they accept dogs
Cons: everything
Location: Virginia Creeper Trail
this place was dirty, smelly, and just plain nasty for the seasoned traveler.
3 out of 5
by A verified traveler

Posted Aug 1, 2016
Comfortable. Average room. Not upscale but decent. Staff polite.
5 out of 5
by A verified traveler

Nice hotel, convenient location

Posted Jun 24, 2016
Staff was helpful and friendly, room was clean and comfortable.
3 out of 5
by Linda from upper Virginia

Stayed and will not return.

Posted May 16, 2016 on Hotels
All was awesome with room in cleanliness and service. Continental breakfast was a disappoint both mornings dues to lack of food and gravy was nasty. Kind of taste like made with baking soda versus flour. Space for eating was very limited which made it hard to get food and be able to sit down to enjoy it. I would not stay here again due to the continental breakfast. I have stayed at prior American Value before with better results of their continental breakfast.
5 out of 5
by George from Los Altos

Posted May 11, 2016 on Hotels
Conveniently located near freeway; good value
4 out of 5
by Greta from Kermit, WV

Great stay.

Posted May 5, 2016 on Hotels
Hotel needs little upkeep, but overall, awesome stay.
4 out of 5
by Joy from Jonesborough

Posted Apr 27, 2016 on Hotels
Enjoyed my short stay. Everything was clean and in working order. I thought the price was very reasonable. Had worked all day, so did not go out shopping or sightseeing. The bed was very comfortable.