Ratings based on 68 Verified Reviews

3.3 out of 5
72% of guests recommend
3.5 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from US

Great staff but motel could be improved

Posted Oct 19, 2016
Pros: Convenient to interstate
Cons: The room had an unclear oder
Location: I did not explore things nearby
An old motel someone has tried to update somewhat but the old smoking oder remained
4 out of 5
Recommended
for Everyone
by A verified traveler

Good to excellent value.

Posted Oct 10, 2016
Pros: Main room very nice, save one roach. Microwave and refrigerator nice. Bedding better than average.
Cons: Better TV picture. Clean the grout in the bathroom. Only warm to hot water available.
Location: Bike Trails, Barett Theater,
Good to excellent value. Combination of worn and new. If pets are going to be allowed, the extra fee should include potential liability as well as potential damage: another guests large dog chased me around the parking lot in hope of scoring a meal. If you allow pets, be prepared for injuries as well as damage.
3 out of 5
by A verified traveler from Tennessee

Great staff, room outdated, tiles loose in shower.

Posted Aug 27, 2016
Bed uncomfortable, pillows pathetic, shower tiles falling off, luggage rack so rusted looks like it sat out in the rain. Skimpy on amenities, small towels that were aged. staff is your only saving grace! Staff great!
2 out of 5
by A verified traveler

Disappointed

Posted Aug 23, 2016
Had some issues in the room, which they took care in a timey fashion but never cleaned the room that day after they made a mess from the repairs. Should have received some compensation for the troubles but never did nor never was asked upon checkout. Wouldn't recommend.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Good Hotel Easy Drive to Bristol Speedway

Posted Aug 22, 2016
Pros: Location, clean, comfortable beds
Cons: Our room had a small water leak on vanity, told office they said it would be addressed
Location: Close to Interstate 81, close to Bristol Speedway
Good hotel, clean and in reasonable shape, easy to get to and from Bristol Speedway
2 out of 5
by A verified traveler

Never again

Posted Aug 4, 2016
Pros: they accept dogs
Cons: everything
Location: Virginia Creeper Trail
this place was dirty, smelly, and just plain nasty for the seasoned traveler.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 1, 2016
Comfortable. Average room. Not upscale but decent. Staff polite.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, convenient location

Posted Jun 24, 2016
Staff was helpful and friendly, room was clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Abbington VA

Good place to stay near The Barter Theater

Posted Apr 20, 2016
Pros: Breakfast, beds, friendly and helpful staff
Cons: WiiFii would cut in and out
Location: Barter Theater,
Very clean and comfortable place to stay. It is near the interstate and easy to locate.
4 out of 5
Recommended
for Couples
by A verified traveler from Yorktown

Spacious, clean hotel rooms right off I-85

Posted Apr 19, 2016
Pros: Spaciousness of the room and views.
Cons: Staff ensuring the proper # of towels are left in room following cleaning.
Location: Right off I-85. Lots of restaurants further towards Bristol. Lots of restaurants (family-owned and chain) right on the main road intersecting Empire
Check-in was a piece of cake, but then we pre-paid and there was no line at front desk. We arrived 9PM. Room was completely ready when we walked in. The only thing wrong was a digital clock-radio whose time could not be set. Staff remedied that in a hurry with a new clock radio. Room was well cleaned each following day of our four-night stay. One night after returning to room, found an insufficient # of towels for the two of us. During the peak of the NASCAR race weekend (Sat night), there was insufficient staff to respond - my wife had to go retrieve additional towels. Small problems, nice hotel, nice location.