Ratings based on 1,040 Verified Reviews

3.4 out of 5
71% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from The Plains,OH

Surprise in the Shower Surprise in the Shower

Posted Jan 12, 2018
Pros: NOTHING
Cons: Get an exterminator
I was checking the room and the bathroom, and there was 2 cockroaches in the shower!! One is too many,and when you see one or two THERE ARE GOING TO BE MORE! I immediately went to office,they refunded my money and I left
Comment from Hotel Management
Jan 18, 2018 by Bobbie Dotson , Hotel Management
I apologize for the issues for that occured during your stay. We have addressed the issues and again I am very sorry that this occured during your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nazareth, PA

Inexpensive hotel but very clean and comfortable

Posted Jan 8, 2018
we always stay there when we drive from Nashville to Nazareth, PA because although the hotel is unpretentious and inexpensive compared to others, it is very clean and comfortable for a 2-star hotel. The staff is very helpful and polite. I would stay there again next time.
Comment from Hotel Management
Jan 18, 2018 by Bobbie Dotson , Hotel Management
Alice, I am thrilled that you enjoyed your stay with us. We can't wait to see you the next time you are in our area!
3 out of 5
Recommended
for Everyone
by A verified traveler from bristol va

Posted Jan 4, 2018
They phone didn’t work The ice machine didn’t work I’m a disabled smoker and was traveling alone but this particular hotel only has their smoking rooms all the way on top floor Yes there’s an elevator but it’s hard for me to stand to long with my bad knees so I was a little disappointed that I couldn’t be accommodated with a first floor room
Comment from Hotel Management
Jan 18, 2018 by Bobbie Dotson , Hotel Management
Lori, I do apologize for the issues that occured. Unfortunatley with the outside temperatures froze our ice machine. I do apologize that we only have smoking rooms on the 4th floor. We are one of the few hotels in our area that offer smoking and want to keep this option for our smoking guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from gulfport

Excellent Stay at Bristol

Posted Jan 3, 2018
Everything was excellent. From room to great customer service. I would definitely stay here anytime.
Comment from Hotel Management
Jan 18, 2018 by Bobbie Dotson , Hotel Management
Thank you for the great review. We are so pleased that you enjoyed your stay!
4 out of 5
Recommended
for Everyone
by A verified traveler from MerrickNY

Nice hotel - close to the interstate

Posted Dec 30, 2017
Just what we were looking for... clean, comfortable and close to the interstate. Free breakfast in the morning before we hit the road again is a plus!
Comment from Hotel Management
Jan 18, 2018 by Bobbie Dotson , Hotel Management
We are so pleased that you enjoyed your stay. We looking forward to seeing you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Good Value

Posted Dec 29, 2017
Pros: Continental breakfast
Location: Close to several nice family restaurants, gas stations and the Interstate.
Room was nice. It has One cup coffee maker, mini-Fridge and microwave. It was in reasonable condition. My stay was quite and comfortable.
Comment from Hotel Management
Jan 18, 2018 by Bobbie Dotson , Hotel Management
We are so glad that you enjoyed your stay!
3 out of 5
by A verified traveler from Virginia Beach, VA

Run down hotel

Posted Dec 11, 2017
Pros: Location
Cons: A complete remodel
Location: Easy access from Rt. 81
Bathtub had been painted and was peeling and water pipes were leaking. The hotel use to be a La Quinta and when Days Inn took it over they didn't keep it up.
Comment from Hotel Management
Dec 18, 2017 by Bobbie Dotson , Hotel Management
Thank you for taking the time to complete a review. I apologize that we did not meet your expectations. We hope if you are in our area, that you will decide to give us another chance to wow you!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2017
Evening staff excellent. Morning staff very dissapointing
Comment from Hotel Management
Dec 18, 2017 by Bobbie Dotson , Hotel Management
I am sorry that our morning staff did not meet your expectations. As our guest we appreciate your feedback. I will pass this along to my staff.
3 out of 5
Recommended
for Everyone
by A verified traveler from Bristol, VA

Good hotel very close to I-81

Posted Nov 26, 2017
Pros: Green space around it. Location close to I-81
Cons: See comments above
Arrived about 11 PM. Three people in line to check in. Staff slow, seemed to be turning over or correcting something? Reservation was made for non-smoking, transmitted to hotel as smoking, appears to be a common problem. Staff found a non smoking room! Someone else had been in the room and left items in the fridge, turned a corner of the bed down, and wrote a note on the pad? Smoke alarm was dis-assembled on the desk? Breakfast was disappointing.
Comment from Hotel Management
Jan 18, 2018 by Bobbie Dotson , Hotel Management
Steve, I am sorry about the issues that occured during your stay. We have addressed these issues with our staff. I hope if you are in our area again, that you choose to stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma City

Adorable and great rate!

Posted Nov 4, 2017
We got in late and the lady at check in was super nice and was very helpful. Room was good, had plenty of towels and didn’t smell of smoke, since there are smoking rooms. Breakfast was super quick, which is what we needed, only wish was that they had juice.