Ratings based on 336 Verified Reviews

4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Apr 28, 2017
Great experience, would definitely use again. City centre location
3 out of 5
Recommended
for Everyone
by A verified traveler from Ireland

Within walking distance of most shopping/landmarks

Posted Apr 22, 2017
First impression -less than imposing facade.Check-in efficient and friendly.Room functional-air conditioning excellent -housekeeping very poor-no effort to tidy room -bed made -bathroom cleaned :that's it .Breakfast very good .Had one dinner-good.Would we return ? -On balance probably.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to city centre and quiet

Posted Apr 15, 2017
Perfect place to base yourself whilst visiting Bristol.
4 out of 5
Recommended
for Everyone
by A verified traveler from Yorkshireman and global traveller

Professional and polished

Posted Apr 12, 2017
If I had been staying for business i would have rated top across the board. However, for a leisure city-break for Bristol it was a little too clinical. In that respect, for the price, hotels nearer the tourist centre would be better considered.
3 out of 5
by A verified traveler

good location

Posted Feb 13, 2017
Pros: the location
hard bed cold poor quality sheeting and towels and then they took 50.00 pounds out from my card to cover things but we did not have any extras so the money hopefully was put back into my bank account what a waist of paper work
4 out of 5
Recommended
for Everyone
by A verified traveler

Central hotel pleasant staff

Posted Feb 1, 2017
Close to buses for station and shopping centre. Excellent breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from Peterborough UK

Great hotel ,within easy reach of most things.

Posted Jan 23, 2017
Pros: Plenty of lifts, my wife has problems with stairs,it was warm, went in middle of Jan.
Cons: Mattress very very hard,although I never used mini gym bit like a fish bowl.
Location: Great location, great shopping close by
Bus stop outside hotel, bus station within easy walking distance. Staff very helpful,Great room, very clean,plenty tea coffee etc.Substantial breakfast. Can not comment on dinner ate out, easier.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 29, 2016
staff are very nice, patients, helpful, they introduced the beautiful place where I could visit
5 out of 5
by A verified traveler

Overnight in Bristol

Posted Dec 19, 2016 on Hotels
Had a lovely stay , very comfortable
5 out of 5
by A verified traveler

Will be Revisiting

Posted Dec 19, 2016 on Hotels
Staff were very helpful and friendly