Ratings based on 27 Verified Reviews

3.9 out of 5
100% of guests recommend
4.4 Room cleanliness
3.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Benton, KY

everything you'd need

Posted Apr 4, 2017
Pros: well thought out
Cons: kitchen sink was loose and could stand tightening
Location: restaurants steps away (harborside), ST Nicolas market, Hippodrome
no events ,no worries... everything was as it should be...
Comment from Hotel Management
Apr 21, 2017 by Samuel, , Hotel Management
Thanks Mitch, Will report the sink to fix if not already done so.
4 out of 5
by A verified traveler

Great location for family mini break

Posted Sep 3, 2016 on Hotels
Perfect city centre location, minutes walk from Centre and so river taxi to tourist sites and Temple Mead Station.
Comment from Hotel Management
Sep 20, 2016 by General Manager, Hotel Management
Thanks for your comments Anon.
3 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Marsh Attack

Posted May 20, 2016
Pros: Big apartment, it is in the center. Near to bus and train station.
Cons: There was No interaction with any staff at all.
Location: Location is within harbour, near Broad Quay, Hippodrome.Mary Radcliffe Church, SS Brunel, Suspension Bridge.
What we did not like is that we normally run out of hot water, and there is just 3 persons using.I have to wait for an hour to have hot water to be able to take a bath.
Comment from Hotel Management
Jul 6, 2016 by Samuel, , Hotel Management
Thanks for the review June and nice pun ;) I will investigate the hot water issues and see if there was an issue at this time. As we are self-catering apartments offering self check in we do not have any on site staff but will respond to all emails and phone calls.
5 out of 5
by A verified traveler

Posted Feb 20, 2016 on Hotels
Comment from Hotel Management
Mar 23, 2016 by Samuel, Hotel Management
Thanks Anon,
5 out of 5
Recommended
for Everyone
by A verified traveler from devon

Posted Dec 12, 2015
Perfect location.could not fault our stay at this apartment..will definitely stay here again
Comment from Hotel Management
Jan 14, 2016 by Samuel, Hotel Management
Thanks Sue, glad you liked the apartment and hope to see you again soon.
4 out of 5
by A verified traveler

Hotel or Apartment?

Posted Dec 7, 2015 on Hotels
On business for 5 days/4 nights and decided on an apartment instead of a hotel. I was a 5 min walk to the office, parking on site and all the facilities needed. Definitely worth the change of scenery.
Comment from Hotel Management
Jan 14, 2016 by Samuel, Hotel Management
Thanks for the review. We would always choose an Apartment over a Hotel ;)
4 out of 5
by Duncan from London

Truly a city centre apartment

Posted Oct 25, 2015 on Hotels
A beautifully equipped, spotlessly clean, spacious apartment right in the heart of Bristol city centre. Would have got 5 stars across the board had it not been for the very complicated access arrangements (a code to enter, then a code for a safe with the keys, and another code to access the car park and bins). I was afraid of locking myself out and there is no reception desk. And the only lift was out of service throughout my stay. No fun hauling luggage up four flights at my age. And the three small steps at the main entrance (white marble floor) are very deceptive (they need lines painted on them) if you don't have perfect vision. I slipped twice on my way out. Go for the adjacent ramp.
Comment from Hotel Management
Jan 14, 2016 by Samuel, Hotel Management
Thanks for taking the time to leave a review Duncan. My apologies for the issues with the lift, I can happily report this is now fixed. We have tried to simplify the process for collecting keys but it remains a bit espionage like. Once keys are collected the codes are no longer required as we havea fob which opens these doors. Hopefully we will see you again.
4 out of 5
by John from Luton

Would definitely recommend.

Posted Sep 16, 2015 on Hotels
Overall the apartment was very clean. Check in procedure was quick and easy. Location is good. Would definitely stay again. Only gave 3 stars for hotel service because the lift was out of order, however I was told about this before I arrived and got a discount because of it.
Comment from Hotel Management
Jan 14, 2016 by Samuel, Hotel Management
Thanks John, Where we know about an issue we will always try and advise the guests before arrival in case they wish to make alternative arrangements.
4 out of 5
by A verified traveler

Good for business

Posted Apr 16, 2015 on Hotels
Good apartments, clean and quiet, located centrally for convenience.
Comment from Hotel Management
Apr 17, 2015 by Samuel, Hotel Management
Thank you for the review.
4 out of 5
by A verified traveler

Posted Jan 25, 2015 on Hotels
Comment from Hotel Management
Apr 17, 2015 by Samuel, Hotel Management
Thanks for the rating.