Ratings based on 1,057 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from newport
close to everythingPosted Sep 9, 2017
Hotel is right on the waterfront and within easy reach of numerous bars,cafes & restaurants. Train station is only about a 10 minute walk & so is the main shopping centre. Very modern hotel with amazing rooms & bathrooms. Defiantly staying here again.
for Everyoneby A verified traveler from bath
Lovely hotel ,close to the cityPosted Sep 5, 2017
We stayed for one night ,it was our anniversary and was upgraded to the Riverside view room which was beautiful,we had a wonderful view over the river
for Everyoneby A verified traveler from Cheddar
Good stuffPosted Aug 17, 2017
Hotel in great location, near to everything we wanted. Great staff and great bar. The only minus point was the menu in the room had food splashes on it (not new) and there was a burn mark on the dressing table. Apart from that top notch
for Everyoneby A verified traveler from birmingham
Good hotel but noisyPosted Jul 24, 2017
Cons: Double glazing
Location: Riverside. Easy access to city centre
An excellent hotel in BristolCity Centre and located on Welsh Back on the river, which is the hotels main problem. With a lot of summer events taking place I on the riverside and a multitude of nearby bars don't expect a quiet stay especially at weekends. I had a well designed good quality modern room with a good bathroom, no complaints at all there. Only problem was the noise outside which meant little sleep late night.
for Everyoneby A verified traveler from UK
Overnight stayPosted Jul 22, 2017
Location: Bristol is a fantastic vibrant city - so much culture and entertainment with a huge varieties of eateries.
Spacious room with disabled facilities (not requested but not a problem). Comfortable. Wet room needed a redo with some cracked tiles but serviceable. Staff very friendly and helpful. Restaurant being redone at present.
for Everyoneby A verified traveler from London
RecommendedPosted Jul 11, 2017
Pros: Great location, room upgraded due to renovations although it didn't disturb me. Room very well appointed and comfortable.
Location: Very central, close to good restaurants and very quiet.
Very satisfied. Welcoming staff. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
by A verified traveler from MK
Comfortable hotel close to the riverPosted Jul 4, 2017
Location: Close to river, lots of restaurants and shopping nearby
Pros: Very Centrally located, comfortable bed, mostly quiet, nice breakfast, bath Cons: Could hear some noise from the hallway but not much. The bathroom was quite big and included a bath which is a plus. Bed room wasn't the largest but by no means small. Perfect for business travelers. I would gladly stay here again
for Everyoneby A verified traveler
Excellent location reat hotelPosted Jul 3, 2017
Hotel is a tad noisy but the rooms are huge and comfortable
Posted Jun 18, 2017 on Hotels
Great looks cation and great room, loved it everything spot on
Undergoing refurb. Not advised at booking.Posted Jun 16, 2017 on Hotels
I didn't plan to leave this review - given I have an outstanding complaint. However, Hotel.com clearly don't reconcile their complaints system to the automatic (three) emails they send out, asking for reviews. Bit silly really. Basically, my complaint is that the hotel was distinctly not 4-star. It's in a really run-down and tired condition. And most importantly, the bar/restaurant area is undergoing a refurb - which wasn't advised upon booking. This made the hotel - especially the reception area - feel unpleasant, claustrophobic and rather like a cheap travel hotel.