Ratings based on 61 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
100% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Posted Dec 9, 2015 on Hotels
restaurant fully booked but staff efficient, very forthcoming and helpful
5 out of 5
by A verified traveler

Posted Nov 29, 2015 on Hotels
Comfortable stay and excellent food at this hotel. I will stay again.
4 out of 5
by Iñigo

This traveler left a rating score only Posted Oct 25, 2015 on Hotels
5 out of 5
by A verified traveler from Paignton, Devon

Lovely room and excellent restaurant!

Posted Oct 18, 2015
We stayed for one night on a Friday and were very impressed with our experience overall. Lovely decor with a slight quirk which would appeal to most and clean comfortable room with a very welcome amount of coffee, tea, sugar, milks and a bag of fudge! TV was a welcome feature after a delicious and filling meal in the restaurant. The restaurant has excellent quality food and generous portions. I was particularly enamoured with the tradition jars of sweets behind the bar that can be bought by weight. A lovely place which we have plans to visit again and bring a friend!
5 out of 5
by B h

Will stay again

Posted Oct 15, 2015 on Hotels
Pub grub brilliant. Friendly staff. Room clean bed comfortable
5 out of 5
by Nicholas from Hungerford

Great Food and nice people!

Posted May 27, 2015 on Hotels
Clean, reasonably priced with great breakfast!
4 out of 5
by Mrs P E McKenna from Spalding

Swan Hotel

Posted May 12, 2015 on Hotels
Very friendly and helpful staff, chef very accommodating as I am a vegetarian. Good variety f dishes on the menu with daily specials. Suggested that we had a breakfast box as we were leaving early each morning to attend Badminton Horse trials. Would definitely stay again
3 out of 5
by A verified traveler

Ok for one night

Posted Apr 28, 2015 on Hotels
Stayed for one night. Hotel staff were very friendly and helpful and called a taxi for us as local taxis are a lot cheaper than the Bristol based ones! Only downside was the mugs in room were dirty, not sure if they had even been cleaned or just rinsed out. Breakfast was excellent.
2 out of 5
by Melanie from Herefordshire

Somewhat Dissapointing

Posted Feb 26, 2015 on Hotels
First time at the hotel for an overnight stay and to use the meeting facilities. Room was acceptable enough but having stayed in other local establishments I wouldn't return to The Swan as I believe standards elsewhere are higher. In general the whole place looks shabby and felt unclean in the meeting room hallway, it needs a good scrub and a lick of paint. I tried not to be put off when viewing the meeting room a month ago to find the chef asleep on the sofa in a sleeping bag!!! Should've gone with my initial impression! Meeting facilities were uninspiring along with the mediocre lunch and although the staff were helpful enough I didn't get the feel of any genuine warmth with their customer service and given that around £300 was spent at the establishment I wasn't even asked how the experience was - a missed opportunity when this is a monthly occasion for myself. Won't be repeating the experience.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 26, 2015 on Hotels