Ratings based on 56 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
for Familiesby Nicholas from Hungerford
Great Food and nice people!Posted May 27, 2015 on Hotels
Clean, reasonably priced with great breakfast!
for Couplesby Mrs P E McKenna from Spalding
Swan HotelPosted May 12, 2015 on Hotels
Very friendly and helpful staff, chef very accommodating as I am a vegetarian. Good variety f dishes on the menu with daily specials. Suggested that we had a breakfast box as we were leaving early each morning to attend Badminton Horse trials. Would definitely stay again
for Couplesby A verified traveler
Ok for one nightPosted Apr 28, 2015 on Hotels
Stayed for one night. Hotel staff were very friendly and helpful and called a taxi for us as local taxis are a lot cheaper than the Bristol based ones! Only downside was the mugs in room were dirty, not sure if they had even been cleaned or just rinsed out. Breakfast was excellent.
for Business Travelersby Melanie from Herefordshire
Somewhat DissapointingPosted Feb 26, 2015 on Hotels
First time at the hotel for an overnight stay and to use the meeting facilities. Room was acceptable enough but having stayed in other local establishments I wouldn't return to The Swan as I believe standards elsewhere are higher. In general the whole place looks shabby and felt unclean in the meeting room hallway, it needs a good scrub and a lick of paint. I tried not to be put off when viewing the meeting room a month ago to find the chef asleep on the sofa in a sleeping bag!!! Should've gone with my initial impression! Meeting facilities were uninspiring along with the mediocre lunch and although the staff were helpful enough I didn't get the feel of any genuine warmth with their customer service and given that around £300 was spent at the establishment I wasn't even asked how the experience was - a missed opportunity when this is a monthly occasion for myself. Won't be repeating the experience.
for Familiesby A verified traveler
Posted Feb 26, 2015 on Hotels
for Business Travelersby Jennifer from Leicester
mostly averagePosted Feb 20, 2015 on Hotels
The close proximity to the motorway was one of the reasons that I chose this hotel. My room looked out on to the busy road at the front of the property - there is noise from this however the triple glazing does help to dull it sufficiently. I wouldn't say that the place was that special, not perfectly clean and the room was fairly basic and beginning to show its wear. Breakfast was brilliant though - plenty of hot coffee, good choice and very taasty.
for Familiesby gillian
Posted Feb 17, 2015 on Hotels
for Everyoneby A verified traveler
Hotel close to motorway access.Posted Jan 31, 2015
We wanted a hotel with parking to visit friends in Bristol. Wanted it close to motorway for Friday arrival. Swan fitted the bill.
for Business Travelersby A verified traveler
Posted Jan 26, 2015 on Hotels
for Business Travelersby Mary from Derby
Warm, clean and comfortablePosted Jan 23, 2015 on Hotels
A bit pricy for what you get. The staff were lovely and the breakfast excellent [I even took a photo I was so impressed]. I did not like that the bed did not have a mattress protector on it and requested an extra sheet to put between myself and the mattress which was swiftly dealt with with no issue. The carpet was disgusting, but had be cleaned. Warm, clean and comfortable.