Ratings based on 83 Verified Reviews

2.9 out of 5
48% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Ontario

Would never stay here again

Posted Oct 30, 2016
Pros: Nothing really except that the front desk staff were very pleasant.
Cons: The carpet was sticky, eww. Dead bug under the phone when I moved it and some icky thing on the floor. Hard uncomfortable bed, awful pillows.
Location: Some restaurants very close.
I hate to give bad reviews; I really do. But I also feel a need to be honest for the sake of other travelers spending their hard-earned money without being excessively critical...just honest. The staff were very friendly. I had a long drive from Ontario to take my son back home to Bristol and was dead tired. I arrived at the hotel late and the staff was still up to check me into my room. When I say I arrived late, I mean it was around 10PM. When I left at 6AM the next morning, I noticed there was a note on the counter saying they would be back at 9AM. Now, if I had arrived and hadn't been able to check into my room, I would have been livid. If you're going to run a hotel, it's my opinion you need to let the guests in whenever they arrive. I know I've been delayed by traffic and unexpected conditions before myself. The room was overpriced for its condition and lacked what I deem to be essentials for the price I paid. After driving all day and a very quick dinner, I was thirsty and there were NO CUPS at all in the room. No cups, no ice bucket, no coffee maker, no hair dryer. The towels were thin and one was stained...in my book a big no-no--it looked to me to be a blood stain. I didn't use it, needless to say. The TV was passable, worked okay, but the front light in the entrance was out. The two things I require, though--cleanliness and comfort--are what I took issue with. There were several hairs, for me a deal breaker for future stays.
2 out of 5
by A verified traveler from Collins,

Old with no breakfast, roach and sting bug in room

Posted Oct 19, 2016 on Orbitz
Location: We where just passing through, could fine somewhere to eat very near by.
Very old room, it was clean but we had a roach come in so that made me feel like it was not so clean and also a stink bug in our room. My dad and little boy went out to put something in the van the next morning and a cat ran in and followed them upstairs and into our room. Of course my little boy loved the cat and begged to take him with us, lol. One thing I did not need to deal with on vacation was a child begging for another animal. We stayed in 4 motels over 4 days. This was the cheapest and worst. we only paid $5.00 more for the best. Paid way to much for another, so looking at everything on our trip, I guess it could have been worse.
1 out of 5
by A verified traveler

Horrible location / stay away

Posted Oct 17, 2016 on Hotels
There were no amenities / bad towels / and large "stink" bugs in beds and bathroom. The pillows were of a poor quality and the beds were hard. There were feral cats outside. I would never stay at this chain again.
3 out of 5
by A verified traveler from Charlotte

Posted Sep 12, 2016 on Hotels
It's an old hotel desperately in need of renovation which it appears to be getting started on the lower floors. It lacks any type of breakfast and while the staff is nice and helpful, they lack professionalism. The entire place needs a thorough cleaning.
2 out of 5
by A verified traveler from nevada

Because I had to

Posted Aug 22, 2016
Didn't clean room during the day when we were out. ZERO MAID SERVICE Trash all around the property! Did not bring clean towels! When I go back I need to find a better place. I went to Bristol for the race weekend and feel that I got a $29 room for $200 just because they new you had to have it. No effort for the money they charge!!!
1 out of 5
by victoria

Posted Jun 25, 2016 on Hotels
No elevator
1 out of 5
by Joe from Waynesboro Va.

DOG HOUSE

Posted May 28, 2016 on Hotels
It was a total waste of my time and money and I WILL NEVER STAY THERE AGAIN. I CAN NOT BELIEVE THEY CHARGE PEOPLE TO STAY IN A DOG HOUSE. TOTALLY DISGUSTING. MY HUSBAND IS A VIETNAM VET AND DESERVED MORE RESPECT THEN THIS. THE ROOM WAS FILTHY, NO MICROWAVE,NO COFFEE MAKER, NO EXTRA TOILET PAPER AND WHEN I ASK FOR SOME THEY BROUGHT UP 2 USED ROLLS,THE ROOM SMELLED OF SMOKE AND I ASK FOR NON SMOKING. THE FIRST FLOOR WAS UNDER CONSTRUCTION AND WE HAD TO WALK UP 4 FLIGHTS OF STEPS TO THE 3RD FLOOR AND WITH A BAD KNEE IT WASN'T PLEASANT. NEVER AGAIN.
2 out of 5
by TODD from Super 8 Bristol Va

Posted Mar 22, 2013 on Hotels
there is no refridgerator in every room -was staying there 4 nights person at desk said will try to get us one...got nothing--never heard another word for the rest of my stay
3 out of 5
by Debbie from Lake City, TN

needs some work

Posted Mar 21, 2013 on Hotels
It's a little run down. Smells old. Ice machine didn't work. Knob was gone on the heat-air unit so they left us a cresent wrench so we could adjust the tempeture. The people who worked there were nice, but the hotel needs some repairs and updates.
1 out of 5
by A verified traveler

Extremely unclean

Posted Mar 20, 2013 on Hotels
Will never go back- room filthy to include black mold in the bathroom, extreme dust in heater/air conditioner