Ratings based on 37 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by Diane from New Smyrna Beach

WOKE UP WITH A LARGE DEAD RAT NEXT TO MY BED!!!!!!

Posted Mar 20, 2015 on Hotels
Paid over $1,500 for 2 nights. Was supposed to have a beautiful ocean view as shown in the pictures. Ended up with just opposite. The view was completely obstructed with trees. Tried to straighten this out with the front desk, who was VERY, VERY RUDE and could care less, and then just decided just to remain where we were as we had been waiting from 11 a.m. until 4:30 for the room to be ready and had wasted half the day! Also told upon checking in there was a stomach virus spreading throughout the resort and to wash our hands frequently. Not a great way to start out a vacation! Fortunately we did not get it, but definitely made us nervous the whole time. To top things off, the second night I AWOKE TO FIND A LARGE DEAD RAT NEXT TO MY BED!!!! Travel frequently and have never encountered anything like that ever! Was given a $200 credit by the hotel, which I definitely feel was not enough! Never even an apology for the rat, just and ewwww! Obviously, THIS HOTEL TURNED OUT TO BE A HUGE DISAPPOINTMENT!!!!!!! It's unfortunate because I was really looking forward to staying here and it is a very pretty location. I think the hotel might want to look into whether a rat infestation may be causing people to get sick there!
2 out of 5
by A verified traveler from New Jersey

Disappointed.

Posted Mar 12, 2015
Pros: Staff was very accommodating. Pool lovely, beach beautiful and private. Food good. If you are on a boat it is a different experience.
Cons: Cleanliness of rooms, more options on menu, TV, wi fi in room, more lights on walkways. locks on doors.
Location: Remote spot that meant you had to take ferry to get there. Lots of islands near by to visit and see. Lots of watersports, but prices high.
No TV or wi fi in room. No locks on doors or patio doors, no safes except in main house quite a distance from room. Lights dim on walkways (they give you little flashlights), room was old, needed power washing, full of noseum bugs which management said they would get rid of, but never did, the netting was missing in the shower so lots of mosquitos, rooms in need of updating for prices charged. The food was good but menu did not change for the 6 days we were there. When I complained about not knowing about no tv or wi fi I was told that they do not say they have TV! The hotel is remote and only way to access anything is to take a ferry to main location. The trip going there was 13 hours and a ferry ride on very rough seas, with 8 foot swells and pounding every mile of the way. The trip home was good, and ferry rides were pleasant. Just not knowing any of this was disappointing. Did not know that different packages included watersports, so we wound up paying high prices as watersports were not included in package. Very costly vacation..
5 out of 5
by Lisa from McKinney TX

Bitter End Yacht Club

Posted Mar 12, 2015 on Hotels
Great place for a respite from the real world. Isolated. Lots to do. Virgin Gorda is beautiful. I've been throughout the Virgin Islands and this was my favorite spot.
5 out of 5
by Connie from Lambertville

Best place to stay in the BVI

Posted Mar 3, 2015 on Hotels
had a great time on our second visit. Hadn't changed in 10 years. Rustic setting with a beautiful view. Plenty to do, a lot of water activities.
5 out of 5
by A verified traveler

Greatest hotel

Posted Mar 2, 2015
It's honestly the best hotel I've ever stayed at. Beautiful scenery, adorable hotel, rustic room, great food and amazing water activity options .
2 out of 5
by Greg from Cleveland

Don't eat there!

Posted Feb 16, 2015 on Hotels
They had a stomach bug going through the resort. they told us it was minor and we both got sick along with a high percentage of their guests. I would give them an F for not preventing this from spreading to their guests.
5 out of 5
by A verified traveler

The best place for watersports

Posted Jan 2, 2015
We love coming here as a family. So much to do, there is something for everyone. You can just relax on the beach, or go sailing, snorkeling, SUP boarding.
4 out of 5
by A verified traveler from PR

Perrfect beach and sailing gateaway

Posted Aug 6, 2014
Pros: The location, the views and the activities
Cons: Could offer alternative meals plans such as breakfast and dinner only for better price ; Admiral package of 7 consecutives could be combined between
Location: SABA Rock tiny island near by Necker island (private)
WE stay almost for 1 week and take advantages of all the activities and boat trips it has to offer
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 29, 2013
5 out of 5
by A verified traveler

Awesome Vacation!

Posted Aug 28, 2013
Pros: Great location, beautiful views. Excellent service and friendly staff. Really enjoyed everything.
Absolutely loved everything about the Bitter End. The accomodations, staff, food and activities were all tremendous. Our family thoroughly enjoyed our vacation and I would highly recommend The Bitter End to anyone. We will definely return. Everything was top notch.