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We had a friendly welcome and we were helped with our luggage from the car. Throughout our 3 night stay the consierige was always smiling and chatty. Only annoying things were no shaving point for our toothbrush charger and no magnified mirror. Also at breakfast seemed to forget the spoons on saucers. ...
Easy to check in and out. Helpful staff - changed my room without hesitation when I asked for a nicer view. Gym, swimming pool, burger type meals available in the bar. Free parking, what's not to like!
The location of the hotel is very convenient, prices are cheap and staff ok. Problem is it was really cold in the room and the heating system was not effective. I asked for help but nobody knew how to heat the room. I slept in a very cold room.
Lovely hotel. Got upgraded to a bigger room overlooking the canal for £40 which included breakfast which cost £37. Plenty of choice at breakfast, very busy but the staff kept on top of replenishing and cleaning.
Although there is no room service facility, the staff are quite happy to take a takeaway delivery and are very welcoming. This is a clean hotel and easily accessible. It's close to the city centre and was convenient to spend the night following an extensive shopping trip at the Bullring. I would ...
Lovely too at a reasonable price with gorgeous views over the lakes. Cleanliness was second to none and stones throw from resort world. The breakfast is all you can eat , good quality and delicious. I enjoyed our stay I definitely recommend
Got to Birmingham with no luggage. Staff were prompt in delivering it to my room as soon as it arrived from Amsterdam. Much appreciated. Well situated near a hard to miss building, The Mailbox, which makes it easy to find at the end if a long day walking around Brum. My stay here was a seamless experience ...
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