Ratings based on 408 Verified Reviews

4.3 out of 5
86% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Dec 10, 2017
Nice view and staff. The room wasn't as nice as I expected and was probably a bit expensive for how dated it was. Not really a '4 star' hotel
Comment from Hotel Management
Jan 7, 2018 by Rod, Hotel Management
All rooms are individually owned and we are not able to control their upgrades however, it would have been good if you provided us with your room number so we are able to advise the owner of your concerns.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the beach and restaurants

Posted Oct 7, 2017
Friendly staff, close to the beach and restaurants.
Comment from Hotel Management
Dec 4, 2017 by Rod, Hotel Management
Thank you for your comments, we look forward to welcoming you back in the future
4 out of 5
by Elvis

Great location for our family holiday

Posted Oct 7, 2017 on Hotels
Great location! Across the road from beach. Oasis shopping centre (with a Woolies) behind, restaurants and cafes at end of street and surrounds. Great gelato shops nearby. The 2 bedroom apartment was enough for our family of four who were mostly out during the day. 3 balconies (2 with limited beach views). Handy having the washing machine. The pool, spa and mini tennis court were fantastic. There was a BBQ facility that looked really good but we never used. The unit next door on the 11th floor was being renovated but it didn't bother us as we were always out during the day and they were respectful to not start working before 9am. Good value for the money.
Comment from Hotel Management
Nov 15, 2017
Thankyou for your comments, look forward to seeing you next time
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Good location and close to amenities

Posted Aug 30, 2017
Pros: Location
Location: Close to beach and places to eat
Enjoyed the sauna, spa and heated pool. The apartment had air conditioning and lots of space
Comment from Hotel Management
Sep 2, 2017 by Paul, Hotel Management
HI Genevieve, THankyou for the comments. We are glad that you enjoyed the facilitied, and hope to see you back as a repeat guest. Paul- Manager
3 out of 5
by A verified traveler

Great location, good size, but loud & cold showers

Posted Aug 16, 2017 on Hotels
Great location for beach, restaurants, shopping. Major downfall was the lack of any sound proofing on the windows. It sounded like I was sleeping with the window open. Also, the hot water in the shower lasted for 15 minutes before it went cold. Not a big deal because I was staying there by myself. But if my family was with me, it would have been cold showers for most of us!
Comment from Hotel Management
Sep 2, 2017
HI Anonymous, Thank you for your comment. Due to the size of the Apartment there is a hot water system in every Unit. I would imagine a shower for 15 minutes is very good. It takes about 5 minutes to refill the tank and heat up. Thanks for the comments. Regards Paul- Manager
4 out of 5
by Sheryl

Plenty of space with great views.

Posted Jun 6, 2017 on Hotels
We believe the unit was recently refurbished. We had a very pleasant stay for most of the time. The soundproofing is not good. We could hear footsteps and furniture being moved when people moved in upstairs. We could also hear voices of people waiting for the lift. It was a bright and airy unit with blockout curtains which were appreciated at night. The sea views were wonderful. Staff were great and lots of parking was available while we were there. The pool could have been a couple of degrees warmer. The spa was heavenly.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wellington NZ

Lovely apartment, close to beach at Broadbeach

Posted Apr 29, 2017 on Wotif
Pros: Friendly, and very helpful with an inquiry
Cons: Nothing
Location: Handy to all facilities, close to the beach
Lovely family holiday, and a great place for the children
4 out of 5
Recommended
for Families
by A verified traveler from Rotorua NZ

Lovely apartment

Posted Apr 29, 2017 on Wotif
Pros: Very good with children
Cons: nothing
Location: Central and close to the beach
An awesome holiday for the family, lots to do in the Gold Coast
4 out of 5
Recommended
for Everyone
by A verified traveler from Tauranga N

Nice apartment , close to beach

Posted Apr 29, 2017 on Wotif
Pros: Central in Broadbeach, very obliging
Cons: nothing
Location: Easy walking to everything we needed
Family of nine, 3 apartments, had a wonderful time
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Apr 18, 2017
Rooms are basically good Handy to beach and restaurants