Ratings based on 106 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bli Bli Qld

Great positioned apartments

Posted Aug 3, 2017
Pros: As above. Position, position, position etc.
Cons: Perhaps the bath could be replaced as a little old!
Location: The apartment has position, position, position being close to the many many restaurants, Oasis shopping centre Pacific Fair, Light Rail etc.
We were pleasantly surprised when we entered the apartment to find we overlooked the sea which was only across the road from the apartments. The apartment was spotlessly clean and well equipped with an excellent range of cooking facilities. The apartments are in a fantastic position being able to walk to the Oasis Shopping Centre, Broadbeach Mall, Pacific Fair Shopping Centre as well as the Light Rail Station where we travelled to Surfers Main Beach & Southport. We didn't need to take our car out at all while staying here. We will certainly return but next time for longer. Thoroughly recommend. Lynne & Barry Bli Bli. Qld.
Comment from Hotel Management
Aug 5, 2017 by Geoff Heaton, General Manager, Hotel Management
Hi Lynne, It sounds like you had a really enjoyable holiday on the Gold Coast and I'm pleased we could play our part in making that happen. The location is certainly a major factor in many guest's positive experience of Voyager. We would be pleased to have you stay with us again in the future. Kind Regards Geoff Heaton (General Manager)
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2017
Pretty basic rooms, but clean and functional. Great location
Comment from Hotel Management
Jul 25, 2017 by Geoff, General Manager, Hotel Management
Hello, I am glad you enjoyed our central location. We aim to provide guests with the highest standards in cleanliness and service. Kind Regards Geoff Heaton (General Manager)
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Great location and good value, clean

Posted Apr 26, 2017 on Wotif
Pros: Clean and everything worked. Friendly and competent staff at reception. Funny voice in lift :)
Cons: If you book room with 3/4 people and use the pullout sofa beds don't expect much sleep comfort on those, the mattress is pretty basic.
Spent a long weekend as I was attending an event at the convention centre. Very close to the beach, dining, shopping and the convention centre so once you park at the hotel you can just walk everywhere.
Comment from Hotel Management
Apr 30, 2017 by Geoff Heaton, General Manager, Hotel Management
Hi James, Thank you for taking the time to provide your feedback - we appreciate it! We do have an excellent location for the Gold Coast with easy accessibility to just about everything you could want or need. We generally advise guests that the pull-out sofa(s) is/are only suitable for children up to around 12 years of age. Kind Regards Geoff Heaton (General Manager)
5 out of 5
by Rosemary

Broadbeach stay

Posted Mar 24, 2017 on Hotels
The location was excellent, close to all amenities, shops, beach & public transport & not overshadowed by high rise apartment blocks. All apartments have a water view, which is nice. Free underground parking is great as street parking is at a minimum. The apartment was very clean & comfortable with all essential appliances. I certainly would recommend this accommodation to family & friends.
Comment from Hotel Management
Mar 26, 2017
Hi Rosemary, We're grateful for your feedback and thrilled you enjoyed Voyager's unbeatable location! We would love to have you back at Voyager again in the future and thank you for your recommendation. Regards Geoff Heaton (Manager)
5 out of 5
Recommended
for Everyone
by A verified traveler from brisbane

Great hotel, close to the beach

Posted Mar 10, 2017 on Wotif
The reviews speak for themselves about this place. My only complaint is that I wish I could have stayed longer. Clean and tidy rooms, nothing out of place. Wonderful views of the beach and to the south east, Kurrawa surf club anda park across the street, Woolworths next door, Pacific Fair a short stroll away and the Broadbeach cafe strip around the corner. Everything about this place is fantastic. The staff are friendly and helpful. I would recommend this place without hesitation.
Comment from Hotel Management
Mar 14, 2017 by Geoff Heaton, General Manager, Hotel Management
Hi Jamie, It's wonderful when the work of our staff pays dividends in the form of a great holiday experience for our guests. I'm glad you found Voyager so convenient and appreciate you taking the time to leave a review. We would be more than happy to welcome you back again in the future. Kind Regards, Geoff (General Manager)
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Voyager Resort

Posted Feb 11, 2017 on Wotif
Room was clean, comfortable, compact & had everything that we needed. It was across the road from the beach & close to cafes. Would stay there again.
Comment from Hotel Management
Feb 26, 2017 by Geoff Heaton, General Manager, Hotel Management
Hi Robyn, I'm glad you enjoyed the Resort and everything the central location has to offer. Hopefully we'll see you again soon! Kind Regards Geoff
3 out of 5
by A verified traveler

Handy

Posted Jan 26, 2017
Pros: Location.
Cons: The rooms need a major upgrade.
Location: Shopping centre two minutes walk away, beach across the road and restaurants all within a 5 minute walk.
You get what you pay for. In this case, I knew the location of the apartments, but had not stayed here before. Extremely handy to shops and restaurants and easy access to mainstream access routes. On the downside, my room was very small and very tired. Suitable for one person only. Facilities are minimal, but staff very polite. It was however clean and had a great view of the beach.
Comment from Hotel Management
Jan 28, 2017 by Geoff Heaton, General Manager, Hotel Management
Hello, Thank you for your honest feedback. I'm sorry we weren't able to meet or exceed your expectations of staying at Voyager. Whilst it may be appealing to compare Voyager to newer buildings in the area, staying at Voyager is typically about half the cost. We do not pretend to be a newer building but instead focus on what we can control: cleanliness, value and staff. We strive to offer good-value, clean accommodation in a very central location directly opposite the beach, shopping and restaurants. Room renovations are conducted on a rolling basis with the thirteenth floor bathroom renovations commencing today (late January 2017). The rooms are not large but I generally think the photos we have on display reflect accurately the 2 different layouts of our apartments, with the "A"/"D" configurations being slightly larger than "B"/"C". Most are comfortable with 2 adults (and some 2 small children as well) in the apartments, including long-term rentals of up to 6 months. The facilities include a (smaller) heated pool, spa, hot tub, sauna, half-size tennis court and 2 BBQ areas. I will pass on your positive feedback to the staff. Thanks again for the feedback. Kind Regards, Geoff Heaton (Manager)
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Jan 25, 2017 on Wotif
Close to everything you could want, kitchen stocked with all the basics you'll need. Clean & comfy. Friendly staff. Pool is small, but beach across the road so we only used it once.
Comment from Hotel Management
Feb 26, 2017 by Geoff Heaton, General Manager, Hotel Management
Hi Maddy, Thanks for your review. It's great you enjoyed the Resort and its unbeatable location. I'm happy to pass on your positive feedback to the staff. As you say our pool is quite small however the beach opposite means this isn't and issue for a lot of our guests. There is also a spa, hot tub and sauna in the pool area. We would be happy to welcome you back again in the future. Kind Regards, Geoff (Manager)
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Value close to the heart of Broadbeach

Posted Jan 23, 2017 on Wotif
Pros: LOCATION !!!! Pretty good value for money as well considering it was the summer school holidays.
Cons: After hours key access was a bit tedious / slow over the phone / intercom system. Hopefully the hot water system was repaired for the next guests !!
Location: Sensational location close to absolutely everything in Broadbeach. Kurrowa Surf Club across the road is great for dining out. Woolies next door handy.
Great 1 bedroom unit across the road from the beach and the Kurrowa Surf Club and next door to the Oasis Shopping Centre. Easy walk to the Gold Coast light rail system, Jupiter's Casino and Pacific Fair Shopping Centre. Only negative on our stay was the thermostat on the hot water system died on our second last day but management provided us with access to another unit that was unoccupied so we could have our showers.
Comment from Hotel Management
Jan 26, 2017 by Geoff Heaton, General Manager, Hotel Management
Hi Mick, Thank you for taking the time to leave a review of your stay at Voyager. We aim to provide good value holidays in the best location the Gold Coast has to offer so it's pleasing to see this reflected in your review. I apologise for the issue with the hot water system's thermostat at the end of your stay - it was particularly unfortunate to have occurred after-hours on the weekend, though I'm glad we could offer you access to another room. We certainly did have the system fixed by our electricians on the Monday of your departure, ready for the next guests to stay in that room. Kind Regards, Geoff (Manager)
5 out of 5
by Gina Drew

This place I would highly recommend

Posted Jan 23, 2017 on Hotels
Really nice and very helpful staff
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
Great to hear, Gina! Thanks for your feedback. We would be happy to have you back with us at any time. Kind Regards, Geoff (Manager)