Ratings based on 866 Verified Reviews

4.7 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from england

Lovely hotel on 5th Avenue

Posted Jul 22, 2017
Stayed here for 5 nights whilst celebrating our daughter's birthday. Great hotel with helpful and amenable staff. Fab location on 5th Avenue close to the husle and bustle without being right on top of it. Not far from Time Square and the Empire State Building. Clean and bright room with comfortable beds and amazing views!
3 out of 5
by A verified traveler from Irvine, California

seems only good for couples

Posted Jul 11, 2017
Pros: location
Cons: interior. it's not an authentic simple, zen style. it's ambiguous.
con: no doorman, no shower booth door, no impressive amenities, narrow lobby pro: big screen TV, free soda in room
5 out of 5
by Stephen

Very good indeed

Posted Jun 16, 2017 on Hotels
Very good... definitely worth returning
Comment from Hotel Management
Jul 1, 2017
Stephen, Thank you so much for the great review! We hope to see you again soon!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Guatwmala

Posted May 28, 2017
The rooms are spacious and the location is excellent. Very efficient at check in
5 out of 5
by M F

This traveler left a rating score only Posted May 24, 2017 on Hotels
4 out of 5
by Kurt D Hall

This traveler left a rating score only Posted May 17, 2017 on Hotels
5 out of 5
by Diane

This traveler left a rating score only Posted May 17, 2017 on Hotels
4 out of 5
by Jason

Good Stay

Posted May 15, 2017 on Hotels
The only disappoiuntment was that upon booking the hotel I asked for an upper floor. I paid for the King Bed and 5th Ave View. We were placed on the 5th floor which right above the bar/restaurant, not ideal from a noise perspective. Other than that, which was a big deal to me the rooms were a good size for NYC, shower is spectacular, gym was excellent and the the restaurant offered a excellent brunch. All in all a good stay, but turned off with the 5th floor accommodation.
4 out of 5
by A verified traveler

Great stay at Andaz

Posted May 2, 2017 on Hotels
Hotel was in a fantastic location ! Room was nice and large but a bit dated .. bathroom was great with an amazing shower .. staff was friendly .. Only disappointments were we had asked 4 times for something from housekeeping and each time was told it was on its way and we NEVER rec'd it .. staff did not really seem to care that much when I mentioned it .. Looks like rooms could have been cleaned better .. rooms a bit pricey Best parts .. bar downstairs was awesome . Great atmosphere .. gym was great for a small hotel gym .. Would go back even with the few inconveniences..
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 2, 2017
Great location, great room. Lighting & light controls were a bit weird,. Riom service was good.