Ratings based on 884 Verified Reviews

4.7 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Lovely room and bathroom.

Posted Jan 16, 2018
Room was very comfortable. Lovely bathroom. Great location. Close enough to everything, but not too crowded.
3 out of 5
by A verified traveler from Toronto

Location is perfect hotel mid level

Posted Nov 7, 2017
Pros: location
Cons: hotel with 5 star rating and such price at least can put simple cofe maker inside of the room
Location: Location perfect!!!
Very uncomfortable lobby, bathroom very stylish but not comfortable, hi noise
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice modern business hotel

Posted Oct 14, 2017
Great stay, very nice rooms. Windows don’t have double glass and in Manhattan, that can be very noisy if you are in a room facing the street.
5 out of 5
by magda

This traveler left a rating score only Posted Sep 27, 2017 on Hotels
2 out of 5
by Soo Jin

Not worth its price

Posted Sep 25, 2017 on Hotels
Worst Hyatt property in terms of hygiene, condition and service for members. Toothpaste, soap scum, sticky residue, dust, etc all over bathroom, floors and furniture tops. Reported the issue to the manager and no improvement. Blinking bedside light, clogged sink, holes in towels, linens not changed but no options provided to change them (was only told after complaining that you need to call and ask). Happy hour and coffee time cool but rooms and linens in serious need of upgrade. Housekeeping also needs proper training. Will not stay here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 14, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 11, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 7, 2017 on Hotels
5 out of 5
by A verified traveler

Great location. Great rooms. Great staff

Posted Aug 1, 2017 on Hotels
Great location in Midtown. Big clean well appointed rooms. Free mini bar items (not including alcohol). They will bring you a Nesspresso machine and coffee pods. Very helpful staff. Quiet and comfortable. Will be back
4 out of 5
by Joseph

This traveler left a rating score only Posted Jul 31, 2017 on Hotels