Ratings based on 3,349 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2017
Great location, many attractions close by, yet not right in the middle of it. Friendly staff and very accommodating. Thanks!
4 out of 5
Recommended
for Everyone
by A verified traveler from CT

Girls Weekend

Posted Nov 7, 2017
Great location. Helpful staff. We had a family suite and it worked out perfectly. DB Bistro attached to the hotel offered good Food but very pricey even by city standards - $24 for a glass of wine! Well stocked mini bar in room. The only downside is that there is no coffee pot in the rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2017
Great location. Walking distance to Times Square, Grand Central, and theatre district. Incredibly friendly and accommodating staff
4 out of 5
by A verified traveler

Posted Nov 2, 2017
Conveniently situated in midtown, super friendly staff, discreet entrance. The rooms are a little old, otherwise very comfortable and pleasant place to stay.
4 out of 5
by A verified traveler from U.K

Ok hotel, good location

Posted Oct 31, 2017
Pros: Great location
Cons: Cleaned, taking more time to clean thoroughly, it would have made a big difference. Also could benefit from a refurbishment.
Location: Great location on the fringe of the mayhem of New York.
Overall hotel a little disappointing, rooms need a deep clean especially under beds, corners etc. Bathroom corners and behind toilet dirty. Bed linen clean and maid service every day.
3 out of 5
by A verified traveler from Miami Fl

Convenient location to theaters

Posted Oct 29, 2017
My 2. stay, this time disappointing: desk made me sign long form for responsibility of destruction of room, slapped $300 on my credit card without alerting me and it still has not been removed ....appears to be going downhill.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale, FL

Perfect Hotel for NYC Stay

Posted Oct 28, 2017
Pros: The hotel's room was comfortable, with a queen sized bed, excellent air conditioning and noise reduction from the hallway, and clean and nice bathroom
Location: You are a short distance from Grand Central, Broadway, and close to subway connections for downtown or the upper east/west sides.
This is the best hotel for a New York stay. Why do you go to NYC - to stay in the hotel? No - you go to be in the middle of things, to step out and walk in any direction and find something to do, somewhere to go, somewhere to eat. Look no further. In the heart of Midtown, this place is close to everything you could ever need. Staff are friendly and helpful, really nice people. The hotel's room was comfortable, with a queen sized bed, excellent air conditioning and noise reduction from the hallway, and clean and nice bathrooms. The room had the normal amenities, desk, tv, etc, but I did not use any of them. You are a short distance from Grand Central, Broadway, and close to subway connections for downtown or the upper east/west sides.
4 out of 5
Recommended
for Everyone
by A verified traveler from newyork, NY

Right in the heart of it

Posted Oct 26, 2017
5 minute walk to a lot of new yorks attractions. Friendly staff and cozy room always kept clean.
5 out of 5
Recommended
for Families
by A verified traveler from Oxnard, CA

Nice hotel close to the Time Square.

Posted Oct 24, 2017
Pros: Convenience location.
Cons: very satisfied
Location: great location, close to Time Square.
I would rate the Luxury king size bedroom is very good. comfortable bedding. The bathroom is granite and good size, very quiet. Short walk to the Farmer market on Saturday.
4 out of 5
by A verified traveler

Posted Oct 24, 2017
Location: Great central city location and access to Broadway and Grand Central Terminal
They spent money in the important areas: bathroom, bed (comfortable) and closet (nice refrig and closet space). Also very nice TV. Only issue is small size