Ratings based on 1,502 Verified Reviews

3.8 out of 5
81% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location, cheap and effective

Posted Feb 23, 2018
Pros: Location, breakfast, staff
Cons: SECURE YOUR WIFI!
Location: Within walking distance of Times Square, Subway, Bus Station/stops, shops, Starbucks We had a 2 year old and a jogger stroller
The hotel offers exactly what you need and not much more, which is great because it keeps the price low in a great location. Pro: Location - short walk to subway, Hop On Hop Off stops, bus stops and shops. (Plus for me is Starbucks like 100ft away) Breakfast - nothing fabulous but I was able to grab some cereal, bananas and Greek yogurt (Chobani) with granola before it ended every day. If you want eggs, sausage, waffles, etc, you do need to get there earlier on the weekends Staff - super friendly, I have no idea why there are so many bad reviews but clearly something has changed Cons: Our bathroom door didn't latch at all. Not a huge issue except we were traveling with a 2 year old that kept pushing the door open for fun. We didn't complain or ask to move because we didn't care enough Our TV didn't work/fuzzy connection or super dark channels. Not a huge issue because we used Netflix and Hulu when we wanted to watch something, but I could imagine this would bother a lot of people *****BIGGEST CON: WIFI IS UNSECURED********* I had to use my data or hotspot to log into important sites. Also, since the wifi is unsecured it causes a lot more homeless congregation in front of the hotel because even the homeless have phones this day and age. They connect to the wifi because it's unsecured and so even when I was connected, it was super slow, presumably because of all of the traffic connected to the free wifi.
2 out of 5
by A verified traveler from new jersey

Good location yet awful location

Posted Feb 21, 2018
Rooms are terribly small. A lot of homeless shelters in the area so be prepared to walk through hoards of smelly people. Spent the extra money and stay in a different location at a better ranked hotel.
3 out of 5
by A verified traveler

Posted Feb 18, 2018
Very small rooms. Hallways smelled like a bathroom. Location was goood.
3 out of 5
by A verified traveler

Location!

Posted Feb 2, 2018
Location makes this place. First room was very disappointing. Dirty walls and floors. But the employees were very accommodating, and switched right away. My stay was okay. Wasn’t good, but could be worse.
3 out of 5
Recommended
for Everyone
by A verified traveler from lithia, florida

Nice hotel walking distance to Times Square

Posted Feb 2, 2018
Pros: Great location
Cons: Just needs a little TLC to the entrance of the hotel
Location: Close walking distance to Times Square
Hotel staff was very helpful and friendly. Room was average but just what we needed for a weekend in New York. Nice variety for the free breakfast to start the day. Definitely would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Super convenient with incredibly nice staff.

Posted Feb 1, 2018
Pros: Location was great. Quiet. Breakfast was nice and easy.
Location: Broadway, Bryant Park, Macy's, Penn Station, Times Square, Madison Square Gardens,etc..
Staff was fabulous, very accommodating. We left jewelry in the room and discovered after we had checked out. They found it on the floor and kept it for us to pick it up. Super nice.
3 out of 5
by A verified traveler

Posted Jan 29, 2018
Slightly disappointing, but you get what you pay for I guess.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 28, 2018
Excelente Staff, Facilities and Condition Hotel. The Room very clean and comfort. Nice Hotel close to Times Square.
5 out of 5
Recommended
for Everyone
by A verified traveler from rhode island

Overall good

Posted Jan 22, 2018
Rooms are small but its 5-10 min walk to times square. Breakfast was pretty good, the was tiny but modern and clean. I would go back
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Close to Times Square

Posted Jan 21, 2018
Convenient location was walking distance from Times Square and Broadway.