Ratings based on 2,019 Verified Reviews

4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from CT

Clean and comfortable - close to Broadway

Posted Sep 18, 2017
Pros: Great Staff. Walking distance to Broadway shows.Included breakfast.
Location: Perfect location. Walking distance to Broadway shows and restaurants
Had a great night here. Staff was all wonderful and courteous. Walking distance to Broadway shows. Felt comfortable walking back after the show. Includes a nice breakfast.Lemon water in lobby a nice touch on a hot day!
4 out of 5
Recommended
for Everyone
by A verified traveler from st. johns

Times square

Posted Sep 8, 2017
Pros: Very friendly and helpful staff.
Location: Walking distance to everything - restaurants, shows, shopping, bus
Hotel within few minutes of walking to main shopping, Broadway and bus to airport
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta Area

Great Location at a good price

Posted Sep 7, 2017
Pros: location, location, location (and price)
Location: close to great restaurants, times square, port authority bus station, and subway!
We visit NYC at least once a year and have tried several different hotels and all have been good. But we especially like Comfort Inn because of the location to Times Square, great restaurants in close proximity, clean and quiet room, nice breakfast at a great price. We will definitely be coming back!
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Clean Room

Posted Sep 2, 2017
Room was clean. Sheets didn't smell. Bathroom has been updated. $200 a night was fair. However, the lobby is absolutely repulsive: it stinks, it's very old and depressing. Nothing special here at all - just a clean room to sleep in.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 29, 2017
It was really comfortable place to us and also breakfast was flexible! because we were lazy
2 out of 5
by A verified traveler

Posted Aug 25, 2017
The room had a humidity smell,rug had stains all over and bed blankets looked like they were there since 1980.Had to ask for a refund! They didn't argue Much!
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Comfortable stay for family of four

Posted Aug 24, 2017
We stayed one night. Clean, quiet, close to everything!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Clean hotel close to Times Square

Posted Aug 23, 2017
Pros: Location.
Cons: Elevator speed was very slow. Might need some work.
Location: It was 6 blocks from Times Square (No more explanation is required)
Nice, clean hotel close to many tourist attractions. Great staff who were very helpful to us. Room was small but very clean. Would stay there again and recommend it to others.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
Location: near Times Square
stayed for 3 nights in August. Staff and management were great.
3 out of 5
by A verified traveler

Posted Aug 20, 2017
Athough the breakfast was pleasant, I was disappointed in the condition of the room. It had an unpleasant odor upon entry, the street and adjacent room noise were loud, the key didn't work twice and the elevator was very slow.