Ratings based on 9,690 Verified Reviews

3.6 out of 5
74% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Pros: outdated , dark
For the amount we paid for 2 nights the hotel could use some updating. Seriously!!!! It is centrally located but,still. :-(
5 out of 5
Recommended
for Everyone
by A verified traveler from SASKATOON SK CANADA

Awesome place

Posted Aug 23, 2017
The place is very near to eveything that NYC has to offer. Almost all key points are accessible via walking. Will definitely stay there again for sure.
3 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Near Time Square

Posted Aug 23, 2017
We chose this hotel because of its proximity to Time Square. Its 1 minute away. When we arrived it seemed smaller than the picture made it appear. The bathroom was very small and there was no place to set things down, like clothes if you were changing. The bathroom door didn't close like a normal door. We did not experience any problems. The room was ok and clean. Great if you are planning to be out on the town all day.
3 out of 5
by A verified traveler

Centrally located for convenient.

Posted Aug 23, 2017
Noisy main a/c units that powers the hotel located directly outside. Has to swap room from 4th floor to 20th floor but still noisy machinery running 24 hours a day
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto ontario

Nice hotel close to times square

Posted Aug 23, 2017
Good experiences at hotel staff seemed very pleasant and accommodating
4 out of 5
Recommended
for Everyone
by A verified traveler from Santiago, DR

Good for the price

Posted Aug 23, 2017
Small rooms, not so friendly staff, but in great location!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Great location for subway and walking to Times Square, theaters
4 out of 5
Recommended
for Everyone
by A verified traveler

Very welcoming and friendly

Posted Aug 22, 2017
Pros: Very central to theatres and shopping
Cons: Wifi
Dissapointing free wifi only available in main area on ground floor. No wifi on 28 th floor
3 out of 5
by A verified traveler from New York

Has potential to be better

Posted Aug 22, 2017
The staff was not very welcoming and the entrance is quite confusing. There are no signs to show where to check in. Doorman seemed to busy to provide good and clear directions to parking garage. The room was fairly clean, but the sink seemed clogged. There were no instructions on how or where to get ice. The one thing I realky liked was the food located in the building (not part of the hotel) called 'The Kitchen'. Location was very good as well for the hotel, but truly pay more attention to your visitors and maybe provide a bit more information about your hotel when they check in. Have your doormen actually welcome your visitors rather than visitors needing to go seek them; I felt I was troubling them!
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great location

Posted Aug 21, 2017
Pros: Not pretentious
Cons: a few repairs to the scuffs marks but that's being critical..think 3 star and its a great place..think 4 and it doesn't quite make it but it'll do
Location: Loads of stuff local as Times Square is around the corner
Loved the look, loved the location, loved the facilities..it's got a few knocks here and there but for the price its great value..I'd stay again..