Ratings based on 17,033 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Port Hueneme, CA

Staff is exceptional. Above and beyond.

Posted Sep 19, 2017
Pros: The Staff!
Cons: The smaller, standard rooms are just too small. The bathrooms are cramped. The larger rooms are very comfortable. Go for the upgrade.
Location: A 24 hour diner around the corner, near Times Square. Mexican food restaurant, deli. Theaters within walking distance.
I can't tell you how many times the staff at the Belevedere went above and beyond to make us comfortable. We checked in very late and the check in host let us know about our Expedia upgrades, and let us fill out some additional paperwork after we had rested that night. Sensitive and classy . When we asked for an upgrade (the standard rooms are a mite small. Narrow hallways), they got us a wonderful, bigger, clean room overnight. The breakfast staff was efficient, making sure we got our Expedia discount. Even the cleaning staff was polite and thorough, cleaning our room when we finally dragged our jet-lagged lazy selves out at 4 p.m. I don't generally do reviews, but BRAVA Belvedere.
Comment from Hotel Management
Sep 20, 2017 by Shonda Colbourne, Hotel Management
Dear Kim, We are glad to hear that the staff, location of the hotel, and the condition of your room was to your standards. We strive to make sure all our guests are happy and comfortable when staying at the Belvedere hotel. We hope to service you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 19, 2017
Cons: The elevator is very noisy making rooms next to it uninhabitable.
Great location. Easy walking distance from times square and broadway. Many wonderful restaurants close by.
Comment from Hotel Management
Sep 20, 2017 by Shonda Colbourne, Hotel Management
Thank you for staying at the Belvedere hotel. Our company values all our guests and any feedback they provided. We are diligently trying to resolve the problems that you occurred during your stay with the hotel elevator. I would like to apologize for any inconvenience this caused you.
4 out of 5
by A verified traveler from scotland

Great hotel location

Posted Sep 18, 2017
Pros: Fantastic location great staff
Cons: Rooms need updating, old and run down
Location: You could not pick a better location, 2 minutes from Times Square
Lovely Hotel, staff were first class, great location, rooms abit run down and old
Comment from Hotel Management
Sep 19, 2017 by Jean-Claude, Hotel Management
Dear Kevin, Thank you for staying with us. We truly appreciate your feedback. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great hotel and location!

Posted Sep 17, 2017
Room was great and seemed recently renovated. Had a good mix of modern and classic NY decor complete with large fridge, microwave and good coffee machine. Maids were great and reception very helpful. Door staff were great always holding door and wishing you a good day. 2 minute walk from Times Square.
Comment from Hotel Management
Sep 18, 2017 by Jean-Claude, Hotel Management
Dear John, Thank you for staying us with during your last visit to New York. We appreciate your feedback. Your sentiments will most definitely shared with our staff. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Grimsby Ontario Canada

Very good hotel close Proximity to Broadway

Posted Sep 17, 2017
always enjoy my stay at The Belvedere, staff are very helpful & friendly, I always stay in a renovated room, beds are comfy, fridge/microwave are musts for us & close to everything without being Times Square too busy, near subway, hop on hop off buses, many restaurants & our favorite Broadway..walking distance to Rockefeller Centre, Central Park, Radio City Music Hall, jazz clubs (Birdland & Iridium), Metropolitan Opera House and so many other sights! I stay at The Belvedere every time I come to NYC & have turned several friends on to this hotel.
Comment from Hotel Management
Sep 18, 2017 by Jean-Claude, Hotel Management
Dear Barbara, Thank you for coming back to us. We really appreciate your feedback. We are really grateful for your continuous business. We hope to see you and yours soon. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from west Texas

Excellent choice!

Posted Sep 17, 2017
Pros: Room was extremely nice and the bed and pillows were great.
Cons: The speed of the main elevator & bags for ice were available at the front desk so guests would not have to go back to their room to retrieve ice bucke
Location: Only 2 blocks from Time Square
The Belvedere is a wonderful choice while visiting NYC. I stayed here 10 years ago and it was still a great decision we chose them again. It is only a short 2 blocks to Times Square where you hop on a tour bus or grab a taxi or walk to see all the sights. The hotel staff is very welcoming and the cafe breakfast is nice. Our room had recently received an upgrade and was very modern and comfortable. There were only 2 short-comings --the wait for the main elevator, but there are 2 service elevators that can be used and there is only 1 ice machine that is located in the business center and the front desk does not have plastic bags to give for ice so you have to go up to your room to retrieve the very tiny ice bucket each time you'd like ice. I would definitely recommend The Belvedere to anyone visiting NYC.
Comment from Hotel Management
Sep 18, 2017 by Jean-Claude, Hotel Management
Dear Gigi, Thank for coming back to us. We really appreciate your constructive feedback. The mentioning of the ice bags at the desk is definitely something that we could look to implement. We really appreciate your comments. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Times Square

Posted Sep 16, 2017
Very happy with the hotel. There was construction going on in front of the hotel which made the prices more reasonable. A few blocks away from Times Square. Parking was a block away... Comfortable rooms.
Comment from Hotel Management
Sep 18, 2017 by Jean-Claude, Hotel Management
Dear guest, Thank you staying with us. The construction that you are mentioning here are actually our effort in remodeling some of our rooms. It is required for us to show that we are doing some type of work thus the scaffoldings in front of the hotel. We really appreciate your feedback. Best regards,
4 out of 5
by A verified traveler

Older hotel

Posted Sep 16, 2017
The staff could not have been nicer or more accommodating. The problem is the rooms that are standard or older and pretty cramped. We didn't have enough towels or enough coffee packets. But with hotel prices being with they are in New York City, this is still a good deal
Comment from Hotel Management
Sep 18, 2017 by Jean-Claude, Hotel Management
Dear Kim, Thank you for choosing our hotel as your place of lodging during your last visit to New York. We really appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Great hotel in the heart of NYC

Posted Sep 16, 2017
Hotel staff were friendly. I arrived early at the hotel but they were generous enough to accommodate me. Room was not as big as what we have in Toronto for the same type od room but it was worth it. It's clean, cozy and convenient. Close to a lot of establishments and tourist spots. Very convenient.
Comment from Hotel Management
Sep 18, 2017 by Jean-Claude, Hotel Management
Dear Marie, Thank you for staying with us. It is always our goal to accommodate our guest with an early check-in upon availability. I am glad to hear that we were able to make it happen for you. We really appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Worth it!

Posted Sep 15, 2017
Wonderful location, very pleasant surroundings and great staff. Much better than others for the same amount of $$$$!
Comment from Hotel Management
Sep 18, 2017 by Jean-Claude, Hotel Management
Dear Dr. Sues, We really appreciate your feedback Thank you for staying with us during your latest visit to New York. We hope to count you amongst our guests soon. Best regards,