Ratings based on 3,369 Verified Reviews

4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from NYC

The Pearl hotel in NYC

Posted Oct 19, 2017
Hotel is in a good location for walking to many NYC attractions, Times Square and broadway theaters. Our room was a bit noisy and the mattress could use replacement. Other than that, the hotel was clean and the staff was pleasant and helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Clean, Good Location BUT Needlessly Expensive

Posted Oct 18, 2017
Pros: Good location, clean room, clean bathroom, quiet, comfortable.
Cons: Better breakfast and dining options overall. Change showerheads in bathrooms to something simple and practical. More amenities to match high price.
Location: The hotel is an extremely short walk from the E Train, which can get you into Penn Station or Times Square where you can transfer and travel.
The Good: The Pearl is a well maintained hotel with a great location near the E Train which can get you to Penn Station or Times Square, where you'll be able to transfer to just about any other train you need to explore the city. The room was clean. The bathroom was clean. The room was also quiet. We didn't hear the busy NYC streets below or other guests, but we were up on the 14th floor so I wouldn't know if the same comfort can be enjoyed on lower floors. The room we stayed in included a King-sized bed, Microwave and coffee maker and it felt comfortably spacious, as opposed to your common, cramped hotel room. The decor was simple and classy. The Bad: Breakfast is incredibly underwhelming considering the high prices to stay per night at this hotel. A cold, continental breakfast is served which includes cheap pastries from BJs or Costco, boiled eggs, yogurt, packaged oatmeal and various fruits (canned or some mostly unripened bananas). The room service menu is inaccurate. It stated they would be serving food until 3am in the menu in our room, but when we called we were told the kitchen was closed. Staff then recommended us to a local diner that delivered very quickly. I assume the hotel has a deal with them as they were quick to bring their menu. The showerhead in the bathroom is a bit too much of a novelty. It is impractical, spewing water in different directions, not specifically towards one focused point i.e. your body. Limited amenities for a premium price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was excellent. Staff were super friendly.

Posted Oct 16, 2017
Complimentary breakfast was really good. They also had a cheese and wine evening which was complimentary for all guests which was also a nice touch.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Right by Times Square

Posted Oct 15, 2017
Pros: Small, friendly and convenient location
Cons: Maybe a state of the art coffee machine in the lounge for different styles of coffee?
Location: On Broadway and 49th - very central. Things to do? Everything
I have stayed at this hotel several years ago, when it first opened. And I am glad to say it is still excellent. Nice small and friendly, boutique style. Spacious room, lovely comfortable bed, and the bonus of a complimentary continental breakfast ! The hotel is right round the corner from Times Square, so an ideal central point for all attractions. Thoroughly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location for everything!

Posted Oct 12, 2017
Excellent stay at The Pearl. Have stayed in the city many many times. This was really very comfortable and most importantly, very clean and very roomy!
5 out of 5
Recommended
for Everyone
by A verified traveler

Location and service outstanding!

Posted Oct 10, 2017
Our family of four enjoyed The Pearl. Room was very nice, service was outstanding, and the breakfast was great. Being in the theatre district was priority and the quality of this hotel was excellent even if we had to lay a little more.
5 out of 5
Recommended
for Everyone
by A verified traveler from U.K.

PERFECT

Posted Oct 8, 2017
Pros: the staff, the rooms and location
Cons: all fine for me
Location: Perfect on 49th direct walk to 6th for the Rockafeller Center and close to 9th where there are lots of great restaurants.
The Pearl is a lovely hotel, great location, great staff and lovely breakfast, will definitely be staying here again
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 7, 2017
The reason I did not give five stars for the room is that one of the bedspreads was stained. That should not be the case in a hotel with that cost.
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Very helpful and friendly staff

Posted Oct 4, 2017
Great hotel right by times square, restaurants, subway, with complimentary breakfast and happy hour wine and snacks
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, modern hotel in excellent theater district l

Posted Oct 2, 2017
Pros: Modern, clean and comfortable
Very nice, modern hotel in Times Square/Theater districts, Large rooms and comfortable beds, WiFi was excellent......overall, a great place to stay.