Posted Aug 26, 2016
The hotel itself is very nice and the facilities are more than adequate. The food is very good. Our room in particular was furnished particularly well and was renovated recently. However, the cleanliness of our room both when we arrived and throughout our stay was abysmal. Urine stains & smells coming from the carpet, (hopefully) chocolate stains on the sheets, comforter, and carpets. Many stains and food debris on the single chair in the room. Our bed sheets were not changed during our 10 day stay and the floor was not vacuumed. All of these issues were brought to the attention of the staff and nothing was done to correct them.