Ratings based on 269 Verified Reviews

4.0 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to Bromsgrove Centre

Posted Dec 15, 2017
Pros: Position and nice staff
Cons: Room decoration and up dating facilities
This hotel is looking tired. Rooms need redecorating and bathrooms updating
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Posted Oct 14, 2017
Nice, clean hotel with great staff and service, the hotel could use some updating but overall a pleasant experience
4 out of 5
by Darren

This traveler left a rating score only Posted Sep 8, 2017 on Hotels
1 out of 5
by Karl

Hotel falling apart!

Posted Sep 3, 2017 on Hotels
Cut foot on badly broken bathroom floor!! Pool not working!
1 out of 5
by Elizabeth

Book elsewhere

Posted Sep 2, 2017 on Hotels
Worst hotel I have ever stayed in! Firstly the restaurant, I ordered a medium to well done steak which was cooked rare to medium, the waitress kindly took it back however the second steak was cooked the exact same, clearly the chef needs to cook to accommodate customer preference. The waitress serving had one arm in a sling! What part of health & safety is being adhered too here, very unsafe. Secondly the room it was 30 degrees with no working air con! This ment leaving window open all night which resulted in no sleep due to noise of traffic. Thirdly the spa on arrival Sunday night went for a spa,there was suspicious tissue in corner of steam room. On Monday morning it was still there! Definate lack of basic cleaning and hygiene. I feel I am entitled to a refund for my awful stay.
4 out of 5
by Philip A

This traveler left a rating score only Posted Aug 21, 2017 on Hotels
5 out of 5
by David

Posted Jul 31, 2017 on Hotels
Very friendly happy staff who were more than happy to help. Air con nice and cool big help to sleep in the hot hotels. All in all great for a business stop over.
3 out of 5
by Martin

Posted Jul 27, 2017 on Hotels
Was ok nothing special exterior needs some work.
4 out of 5
by Steven

Great hotel with a comfortable bed.

Posted Jul 22, 2017 on Hotels
Clean tidy room, if not a little dated but not bad. The bed was comfortable and a good nights sleep was had. Very helpful and pleasant reception staff. Would more very happy to go back to this hotel. Nice countryside surroundings too to go for a walk around.
4 out of 5
by Eddie

Good hotel with good facilities but quite expensiv

Posted Jul 7, 2017 on Hotels
Good stopover for one night.The hotel has really good facilities including a swimming pool etc. Room was comfortable and a reasonable size. Had airconditioning which was very welcome as the night temp was low 20 Centigrade. All in all a good stay . Value for money was based on you using the facilities at £115 it was a bit high for just a room only.